Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

October 4, 2022

Jade is awesome at responding and getting me the info I need quickly! Super fast response time and always has the answer.

Luxe Auto Concepts
United States
12 days using the app
Smile.io replied October 5, 2022

Jade is the best! Thanks so much for taking the time to leave us a review! 😍

Cheers,
Joshua - Smile Team 🧙‍♂️

June 1, 2016

Loving this app so far!! Even the name meshes well with my business.:)

Carolina Cookies
United States
12 days using the app
May 12, 2017

I have been a customer for a short amount of time but I can say that the level of customer service I received is unparalleled. Plus, their product is fantastic!

If you want to see how it works for us: https://the-collectory.com/

Thecollectory
United States
12 days using the app
June 9, 2017

Best rewards program out there by a mile, the only downfall is the price for the basic package for people starting off is way off the scale at $59.00 per month.
I give it 5 stars for design and functionality, smile everyone this is top notch.

Phytomix
United Kingdom
12 days using the app
April 1, 2017

Fantastic app for those in need of a Loyalty Program to reward your clients! Could have given 10* if i could!

Embrace Sg
Singapore
12 days using the app
Edited February 4, 2021

I've only been using the app for a couple of weeks, but have been pleased with the functionality and ease of use so far and the customer support I've received (from Christian) has been fab - prompt and thorough!

Green Gate Bio Packaging
United Kingdom
12 days using the app
Smile.io replied February 7, 2021

Thank you for taking the time to write this review 🌟 Super happy to hear about the ease of use and excellent support you received -- we'll be sure to give Christian a (virtual) pat on the back for ya!

August 26, 2016

Very awesome app! Easy to setup. :D

Youthcal
United States
12 days using the app
June 9, 2016

Really simple to use and my customer's will love it thanks!!

Missvaper
United Kingdom
12 days using the app
June 1, 2021

Customer service is friendly and quick to respond! Please consider Clover integration so we can use the same loyalty rewards to customers in the store with POS!! Would be great :)

Lolita Dessert Club
United States
12 days using the app
Smile.io replied June 1, 2021

Thanks so much for your review 💖
We'll definitely pass along your suggestion of the app integration to our product team!

July 16, 2018

is not in spanish, please add fielsd so i can translate is manualy to spanish

Petfycl
Chile
12 days using the app