Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

February 9, 2017

force me to write a review...................................

Elogo
Canada
10 days using the app
January 5, 2024

Brandon was very helpful and quickly identified what I needed to do.

Liqua Nutrients
New Zealand
9 days using the app
Smile.io replied January 6, 2024

Thank you so much for your review. We agree that Brandon is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

August 28, 2016

Simple to install and use. It's a nice way to get my customers coming back. I have it so they can also refer me to a friend. They each get points and I get a new sale! win win!

Sew Da Kine
United States
10 days using the app
April 27, 2024

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.

The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.

I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.

Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job

I am now pleased with smile.io services and I look forward to using the app.

DKS Natural Products
United Kingdom
About 15 hours using the app
Smile.io replied May 10, 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

October 15, 2018

Love this, however we can't afford anything at the moment as we're recently starting up. The free option is great, an improvement would be perhaps to put somewhere like cheaper options to pay for Smile. Overall great app though :)

Shumiya Australia
Australia
10 days using the app
October 3, 2016

Works perfect - exactly what I was looking for.

Kodi Box Pros
Canada
10 days using the app
August 2, 2019

This app has been incredibly easy to navigate and set up. We launched on our site within 3 days of downloading the app. Customer service is impeccable! Tess has been so responsive and so gracious anytime I have a question about a feature.
Definitely recommend this app! Now I know why they call it "Smile" ;)

Mom Culture
United States
10 days using the app
Smile.io replied August 2, 2019

😄 We're so happy you've had such a great experience using our app and chatting with our team. Thanks so much for the five-star review!

September 25, 2022

I'd be lost without Shopify. Since the launch of my business two years ago I've been using and loving shopify. I found the website really easy to use and the functions are great. Happy customer, would recommend!

That Coco Company
United Kingdom
9 days using the app
Smile.io replied September 26, 2022

Thanks so much for your review! We are glad to be a part of your success and wish you continued health, happiness, and prosperity! 🌈

Cheers,
Joshua - Smile Team 🧙‍♂️

September 26, 2023

I’ve just started using this app and so far everything appears to be functioning well. The customer service is great and there when you need them.

Molten Glass Creations
Canada
9 days using the app
Smile.io replied September 28, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

Edited November 28, 2016

Cool, app and easy to use. looking forward to it.

Istyledegree
Singapore
9 days using the app