Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,539)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 6, 2017

EAST TO USE AND INSTALL A MUST FOR ECOMMERCE SITES

Joe Smart
Canada
2 months using the app
September 21, 2023

We just activated our account a few days ago but have had exceptional customer service while in the beginning stages of setting up our account! I've spoken with both Jade and Lisa over the last few days and they have walked me through all of my questions/concerns. Looking forward to implementing the loyalty program with our customers!!

Amor Lafayette
United States
3 days using the app
Smile.io replied September 22, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

August 1, 2016

SaltyGirl Boutique Loves Sweet Tooth. Easy and user Friendly!!

Saltygirl
United States
3 days using the app
Edited April 1, 2019

The app is totally great but regarding the pricing for the Growth Plan, I would prefer 24$ for up to 1000 users and 12$ for every additional 500 users. Like this I would definitely rethink for a Growth Plan to attract customers. :)

Jawolry
Switzerland
About 2 months using the app
Smile.io replied April 1, 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants! We'll be reaching out to you via email to chat more :)

June 9, 2016

I've installed the app just now. Seems to be very handy, clear and clear-cut. The free entry condition is really fair!
Teethingamber.com

Teethingamber
Australia
3 days using the app
May 31, 2016

So far so good. Easy setup. Will update in the next few weeks.

Blackstonekitchen
United States
3 days using the app
August 25, 2016

Love this App! Have used it for multiple ecommerce sites and have only seen success

Cross Spirit
Canada
3 days using the app
September 24, 2021

Customer service was quick and top notch in every way! They not only listened to what I had to say but also went above and beyond to help my small business grow, I wish I could rate 10 stars!

Tuff Tethers, LLC.
United States
3 days using the app
Smile.io replied September 28, 2021

Thank you so much for your lovely review 💖 This made us Smile 😃

October 3, 2016

Just started using it today. Gets confusing trying to make sure all the right codes are getting exported/imported.

Sticker With Me
United States
About 2 months using the app
January 30, 2023

So far this is the best app for rewards i have used. They have great customer service, its not overly complicated and you get great value out of the free version which in my opinion, is what seperates the good apps from the great.

Nozey
Australia
3 days using the app
Smile.io replied January 30, 2023

We are so happy you are loving Smile! Thanks so much for taking the time to leave a review. We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with :)