Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,540)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
Refine
-
By rating
The app works quite seamlessly, but since language can not be translated, the app is rather useless for international businesses. A true shame, since adding a translation option should not be such a difficult task. Adapting shops to local markets is essential in modern e-commerce, and therefore I can not recommend this app.
Thank you for your candid review! We really value and appreciate this honest feedback. We've sent an email your way with some additional information.
Horrible product. Stay away. I have installed it and tried to use it, but I keep getting errors when trying to log into their system. I have tried changing my password and I get caught in an endless reset loop, with the new password not working. I have tried contacting them and gotten no reply.
we are still researching but the support so far is great in answering questions about how it will work
Thanks for sharing your kind & generous feedback! 😊
I had to pleasure of meeting Joshua in the chat support of Smile. He responded very quick and with a little touch of humor. He was very helpfull and the problem was solved in no time! Thank again!
Thanks for your kind feedback! I am glad you enjoyed our chat, it was a pleasure helping you today! Wishing you all the best! ☀️
Cheers,
Joshua - Smile Team 🧙♂️
I just installed the app and it already looks really nice and simple to start using it for my website. I had few questions but Brady was a great help!
Thanks for the great review 🌟I'm so glad Brady was able to help you out!
Easy to use brilliant customer app its a must have
Just installed. Not sure about the product since I haven't used it. this is annoying.
Absolutely love this rewards program that I can easily apply to my lash shop! Love!!
So far so good, setup was relatively simple. Can't wait to see the results!
This app is super easy to setup. It is easy for my customers to navigate. And I LOVE how it connects with Shopify POS!!!
Thank you so much for the review! We're so excited to have you here as a Smile merchant!