Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,543)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!
Thank you so much for taking the time to leave a review! 😇 - Jade <3
Very complete app! I recommend this app to everyone who is looking to bring value to their customers by rewarding them with points!
Thank you so much for your feedback, we love that you love us! 😍 We look forward to helping you keep the rewards flowing and your customers smiling! 😄
Cheers,
Joshua - Smile Team 🧙♂️
So far the app seems to not work. It signed up customers as members on install that don't have accounts. My biggest repeat customer who has an account is only a candidate. Sent support got 1 email back and no further reply's or fixes.
Thanks for leaving a review. I'm really disappointed to hear that Smile isn't working for you, that's not the experience we like to offer. I've sent you an email so that we can get this fixed!
-Elli
LOVE THIS APP! Such an easy way to give a free gift to your special customers!
Good app, terrible Portuguese translation which doesn't let you fix it by yourself either. It is unprofessional to have something on a website with so many grammatical errors.
Thank you so much for leaving us a review! We recently launched Portuguese as one of our language options and appreciate this feedback. We want to continue improving our app and if it's not too much trouble, would you be able to let us know where we can improve in the Portuguese translation?
Our email is help@smile.io and we want to share this feedback with our product team. Thank you so much!
At this time i cannot give much of a review since i did just install it, so far everything seems okaythough.
Eye catching design, customer friendly system, amazing & reliable support ( I got help from Lynn ).
Hello Audra! We are so glad that Lynn 💕 was able to provide you with all the help you needed! We read the story of how your brand came to be - thank you for designing to inspire women to embrace their individuality with a sustainable approach 🙏 We count ourselves lucky for customers like you!
GREAT APP, LOVED IT . HOW CAN I CONNECT 1 APP IN INTEGRATIONS WITH FREE PLAN. WILL GIVE 5 STARS IF I AM ABLE TO ACHIEVE THIS
Thanks so much for the positive feedback! Someone from our Support team has sent an email your way with more info! 🙂
Awesome customer service! Big thanks to Jade for patience in my attempt to transfer my customer rewards from Wix to Shopify, I couldn't understand what I was doing but I was pointed in the right direction. Great app too, looks fab on my new shopify store!
Thank you so much for leaving a review! It was wonderful assisting you today. Super glad I was able to help! :)- Jade <3
Got this app a few days ago and it's pretty damn easy to use and it's quite versatile! It links with Shopify's discount area to create automatic discounts which is really good and customer service is on point and very very helpful! I am just starting out and this is perfect for my business and it's quite fun to have on a website just for customers to get a bit of something without doing anything. Amazing App.
It was great chatting with you today! We appreciate your kind and thoughtful feedback and look forward to helping you reward your loyal customers! -Joshua 🧙♂️