Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

August 26, 2021

this app is more than perfect. very easy to use and customize. looks very neat with customer experience.

Seafood Factory
Egypt
About 2 hours using the app
Smile.io replied August 28, 2021

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!

March 24, 2022

I had a small issue with uploading my customers previous points from my last rewards app. I hit Chat and Nicole helped me quickly figure out the problem. She told me exactly what to do to fix the problem and it worked. I successfully uploaded all my customers previously earned points, and I'm excited to set up the rest and see what Smile has to offer. It's great to know there's expert (human) help when you need it. Great so far!

Gilded Olive Apothecary
United States
About 2 hours using the app
Smile.io replied March 25, 2022

Thank you so much for the kind words! We're so happy Nicole was able to help out - she's awesome like that! 💛

October 9, 2023

I had an absolutely amazing experience with customer service, and I found the app to be incredibly easy and intuitive to use.

My Store
United States
About 2 hours using the app
Smile.io replied October 12, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 29, 2016

Easy to install and very easy to understand. This will be a great addition to our store and should encourage repeat customers. Thank you!

Cricket Creek
United States
About 2 hours using the app
June 21, 2016

Just set it up. Looks great. Very user friendly. Hope it works fine in future!
www.rottenrat.co.uk

Rotten Rat Apparel
United Kingdom
About 2 hours using the app
June 28, 2017

A primeira vista mim parece muito bom, vou fazer alguns testes para confirmar a minha primeira impressão

Variedades Shopping Com
Brazil
About 2 hours using the app
May 12, 2023

Lisa was very kind and solved my question super fast. Also the app is very easy to use and gives your website more attraction.

Lietta Accesories
United States
About 2 hours using the app
Smile.io replied May 12, 2023

Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today💛💖💛

Lisa - Smile Team✨

April 11, 2023

So far so good. Easy to install (bear in mind there's a 15-minute delay before your changes appear on Shopify store), customer service was prompt and helpful.

The School of UX
United Kingdom
About 2 hours using the app
Smile.io replied April 11, 2023

Thanks so much for taking the time to leave a review! We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with 💛 Joana

May 2, 2022

So far so good. The smile app was straight forward and easy to set up. Now we will see how it works for our store.

SiSi Georgian Bay
Canada
About 2 hours using the app
Smile.io replied May 3, 2022

We are so glad you chose Smile! Thank you very much for your review, we are looking forward to helping you succeed! 🚀

March 30, 2022

Love this app and Nicole in support was very helpful! makes it easy to use for me and my customers!

Hey Heifer Boutique
United States
About 2 hours using the app
Smile.io replied March 31, 2022

Thank you so much for taking the time to leave us this lovely review! 💖