Smile: Loyalty & Rewards , 5,955 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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unfortunately you can't integrate with anything unless you pay $50 , bit of a joke really, how can a new store get going like this?
Setup everything and tried reading articles but not able to see any mail or notification on confirmation page or any thing tries creating account, becoming member but not able to get points on placing order. If I am not able to see it then how will out customer gonna notice day. then it will be a total waste
We're so sorry to hear that you didn't have a nice experience :( We've sent over an email to you to help out here. We'll do our best to get this sorted for you!
over priced not doing the job we will try one of the competitors with better price options and same tools
Thank you for the feedback! We've sent an email your way :)
Does anybody know if the points can expire? I haven't tried it yet because we need this feature before we make any decision. Can anybody help me?
It seem like a good App but the set up is not easy for a novice person
The app works quite seamlessly, but since language can not be translated, the app is rather useless for international businesses. A true shame, since adding a translation option should not be such a difficult task. Adapting shops to local markets is essential in modern e-commerce, and therefore I can not recommend this app.
Thank you for your candid review! We really value and appreciate this honest feedback. We've sent an email your way with some additional information.
Horrible product. Stay away. I have installed it and tried to use it, but I keep getting errors when trying to log into their system. I have tried changing my password and I get caught in an endless reset loop, with the new password not working. I have tried contacting them and gotten no reply.
So far the app seems to not work. It signed up customers as members on install that don't have accounts. My biggest repeat customer who has an account is only a candidate. Sent support got 1 email back and no further reply's or fixes.
Thanks for leaving a review. I'm really disappointed to hear that Smile isn't working for you, that's not the experience we like to offer. I've sent you an email so that we can get this fixed!
-Elli
NOT WORKING AT ALLL!!!
When click on Reward Program and Create Account, it will take the customer to the HOME PAGE! NO ACCOUNT CREATION ALLOWED!!!
TOTALLY CRUSHED!!!
Es buena la app, solo que mucha informacion para el cliente no se puede poner en español, no hay forma
Thank you for your review :) We'll sent you over an email to help out!