Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,493)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 5, 2020

Second website I have created and both have this app. It's great! Our customers have used the points often.

JISD Store
United States
10 minutes using the app
Smile.io replied March 6, 2020

Thank you for the 5 star review! We're happy your customers love it! 😄

November 26, 2022

The integration was easy and seamless and I like that I can add ways for my customers to join. It's a very cool app

Unknwn Kings Apparel
United States
10 minutes using the app
Smile.io replied November 27, 2022

Thanks so much for taking the time to leave a review! We are so glad that Smile was easy to integrate. And, we think you are very cool too 😎 Don't hesitate to reach out if you need anything!

June 24, 2016

Very easy to set up and all the options I needed. The pricing structure is a far better fit for us than others I've reviewed.

The Homestyle Collective
New Zealand
About 3 hours using the app
July 8, 2016

So easy to use! Can customize exactly how you want with online help to any questions you may have.

In2ition Mercantile
United States
10 minutes using the app
July 28, 2016

I honestly can't believe how easy this was. I use a paid theme and it has a few quirks, however this integrated perfectly. I couldn't be happier so far!

tacticalkeychains.com

Tactical Keychains
United States
9 minutes using the app
August 1, 2016

Oh so easy to install, especially for someone who is not at all tech savvy.

Comicsrus
Australia
9 minutes using the app
Edited September 15, 2018

tienen un error en compartir en facebook ( no lo comparti y aun asi me dio los puntos) :C la idea es buena pero tiene fallas la app

Bluendig
Mexico
About 4 hours using the app
August 14, 2021

It was really easy to set up and I love the free feature to test out before making a commitment. I hope my clients will enjoy this new feature and it bring more business

STITCHEDSTYLES
United States
9 minutes using the app
Smile.io replied August 17, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨
Thanks so much for leaving us this review!

March 8, 2023

So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

Peculiar Perfection
United States
About 3 hours using the app
Smile.io replied March 8, 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

May 2, 2020

I use this app to reward my royal customers, it does well, it would nice for me to know you earlier.

niihaw
United Kingdom
9 minutes using the app
Smile.io replied May 4, 2020

Thank you so much for your lovely review 💖