Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 19, 2019

really gooooooooooood app, helps a lot, will recommand it to friends. thanks for the supporting.....

singtel_dev
United States
Smile.io replied April 22, 2019

Thank you for the five-star review and for the recommendation to your friends :)

September 24, 2019

My experience has been very positive thus far. The set up instructions are easy to follow, the customer service team are there via chat and email if you have more questions, and everything works. Overall, it's a great app that I was able to integrate with other apps on my store like Stamped.io reviews and Recharge Subscription app.

Kyra's Shea Medleys
United States
Smile.io replied September 24, 2019

Thank you very much for the five-star rating! We really appreciate the feedback and we're super happy you're loving our integrations. 😄

September 30, 2019

After only a few minutes walking the app through setting it'self up (that's right!), I understand and LOVE everything this app does, and it does everything I need for free at this stage in my business. Thank you!

Blissful Home Cleaning
Canada
Smile.io replied October 1, 2019

Thanks so much for the five-star rating! We really appreciate it. 😄

May 7, 2020

Had a really delightful experience setting up the program. They make it so easy to set up, unlike other apps. Great service when I need them, and helpful recommendations about program strategy.

Vibes Soap
Canada
Smile.io replied May 11, 2020

Thank you so much for your review! We love hearing about your experience! 💖

September 2, 2021

Super quick customer service! Very helpful. Such a great app for incentivizing your customers! Highly recommend

The JMK
United States
Smile.io replied September 3, 2021

Thank you so much for your review 💖
We're so glad to hear that you're loving our app and customer service!

Edited August 27, 2024

Thanks to Jade and Hannah for fast response!

Paint by Numbers
United States
Smile.io replied September 7, 2021

We're glad to hear you enjoy the app and user interface! We'll let Lynn know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need ✨

March 25, 2022

This app has helped us to really give back to our customers in a seamless and efficient way. The sync to Klaviyo has aided us in communicating with our members and potential members in ways that help to drive sales. The sync between Shopify POS and our Shopify ecommerce store is great for allowing customers to earn in both places. Would love if all of the discounts available to loyalty members on the Shopify ecommerce platform be available to them on the Shopify POS system as well.

Beauty Club Outlet
Canada
Smile.io replied March 25, 2022

Thank you so much for the awesome feedback and review! We're excited to hear that you're finding our integrations helpful for your business, and that they are helping to drive sales! We'll definitely share all of this with our team. 😄

July 7, 2015

Really straight forward to set up and install with good flexibility and functionality. The ability to control the point reward levels is super easy to implement and edit. Love it

Rooscloset
Canada
September 30, 2014

Great basic loyalty rewards app which should be enough for most stores. Developer provided prompt answers to questions. Will use be using this one again!

Gourmet Skin Bar
Hong Kong SAR
June 15, 2015

Brilliant app and brilliant customer support. I had a small issue at first but their team sorted it out in no time. Brilliant Service!!! I highly recommend this app to everyone!

Sa Wine Sales
South Africa