Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,318)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty program features, noting increased customer engagement and retention, and immediate sales boosts. It offers easy-to-set-up features like loyalty landing pages and points on product pages, accessible across multiple sales channels. The app is praised for its reliability and responsive, personalized customer support. Merchants and their customers find the rewards system user-friendly and effective for business growth.
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It was quite easy to implement this app and to import the existing customers. However, the followup to additional questions regarding how customers were coded as guests, as well as additional questions were not answered. One question was answered partially after more prompting and the remaining questions remain unanswered. I left messages both via email and via the messaging app. Their telephone number on site does not work.
Hey there! Thank you so much for your review and feedback! We've sent over an email to help out here! :)
Seems good. however just started to use.
Nice but not for $59 per month
tienen un error en compartir en facebook ( no lo comparti y aun asi me dio los puntos) :C la idea es buena pero tiene fallas la app
This needs a lot of work. I love what you guys have done to make set up simple from an admin's perspective, but the customer experience is horrible. I want to be able to tell customers about the referral program directly and redirect them to a page to sign up. Right now everything is crammed in that widget, and it's very confusing as to how to get more details about any of the programs. After signing up, there are no directions on what to do as a follow up action. This is also not embedded into shopify at all, the customer has no idea before or after the checkout that they are accruing points or what they are worth. This needs a lot of work! Overall, this had a very low conversion rate, so we're moving to something else.
Hello there! Thank you so much for your candid review and feedback! This is so helpful for our product team to make improvements to the product. Thank you very much for this!
It will wonderful to have a review section for a free package. if it had, I would have given smile i.o a 5 star
Thanks for the feedback! We'll be in touch via email to discuss some options :)
Its ok!
Who knows, only just beginning..
it's an easy set up except for code retrieval
Nice app! Unfortunately you can choose only 1 language. Doesn't work for stores with more than one language.
Bonjour! Thank you so much for taking the time to write this review. We really appreciate the feedback about the need to support multiple languages on a single store. While we do support translations to a single language (English, French, German, Spanish, & Portuguese), multi-language support is something we'll definitely consider for future updates to Smile 😊
I think Swell gives you more than enough for the free account. Tooth doesnt really give you that much customization.