Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

May 7, 2020

Had a really delightful experience setting up the program. They make it so easy to set up, unlike other apps. Great service when I need them, and helpful recommendations about program strategy.

Vibes Soap
Canada
Smile.io replied May 11, 2020

Thank you so much for your review! We love hearing about your experience! 💖

September 30, 2019

After only a few minutes walking the app through setting it'self up (that's right!), I understand and LOVE everything this app does, and it does everything I need for free at this stage in my business. Thank you!

Blissful Home Cleaning
Canada
Smile.io replied October 1, 2019

Thanks so much for the five-star rating! We really appreciate it. 😄

September 24, 2019

My experience has been very positive thus far. The set up instructions are easy to follow, the customer service team are there via chat and email if you have more questions, and everything works. Overall, it's a great app that I was able to integrate with other apps on my store like Stamped.io reviews and Recharge Subscription app.

Kyra's Shea Medleys
United States
Smile.io replied September 24, 2019

Thank you very much for the five-star rating! We really appreciate the feedback and we're super happy you're loving our integrations. 😄

September 2, 2021

Super quick customer service! Very helpful. Such a great app for incentivizing your customers! Highly recommend

The JMK
United States
Smile.io replied September 3, 2021

Thank you so much for your review 💖
We're so glad to hear that you're loving our app and customer service!

March 25, 2022

This app has helped us to really give back to our customers in a seamless and efficient way. The sync to Klaviyo has aided us in communicating with our members and potential members in ways that help to drive sales. The sync between Shopify POS and our Shopify ecommerce store is great for allowing customers to earn in both places. Would love if all of the discounts available to loyalty members on the Shopify ecommerce platform be available to them on the Shopify POS system as well.

Beauty Club Outlet
Canada
Smile.io replied March 25, 2022

Thank you so much for the awesome feedback and review! We're excited to hear that you're finding our integrations helpful for your business, and that they are helping to drive sales! We'll definitely share all of this with our team. 😄

April 19, 2024

ForaCare Inc.
United States
Over 7 years using the app
Smile.io replied April 21, 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 24, 2024

Hoop Culture
United States
About 6 years using the app
Smile.io replied April 26, 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

April 23, 2024

Cheese Grotto
United States
Over 5 years using the app
Smile.io replied April 25, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

March 31, 2024

Maniology
United States
Almost 6 years using the app
Smile.io replied April 2, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

May 8, 2024

First Day Life Inc.
United States
Over 3 years using the app
Smile.io replied May 10, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

The Smile Team✨