Smile: Loyalty & Rewards , 5,994 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
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INSTANT ROI.
This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit.
Great service - fast response, NOT ai bots, REAL PEOPLE!
In doubt? Many users WILL use the referral/cashback.
For reference, about 10% of our users use referral, and 30-40% use the cashback.
An easy implementation with a clear benefit for biz owners.
Thanks so much for taking the time to leave us such a lovely review! <3 We are happy that Smile has been able to make an impact on your store and that our support has been able to assist :)
Yours in Loyalty,
✨ The Smile Support Team ✨
Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.
Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!
Yours in Loyalty,
✨ The Smile Support Team ✨
Our questions were answered very quickly and precisely! Very much appreciate such great support.
Thank you for taking the time to leave a review! I'm glad we could help!
Angie - Smile Team✨
Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.
Customer service has always been helpful and responsilve.
The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Jade & ✨ The Smile Support Team ✨
I got the best service I could have asked for. Even when I had an issue, Lynn held my hand and guided me the whole way. Wonderful customer service.
We are so glad Lynn was really helpful! We think so too ;)
We look forward to supporting your business!
-The Smile Team
I'm a new user about this app. Great service, fast response! Appreciate it:)
Thank you for your review. We are happy to hear you had a speedy response to your questions!
Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.
After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!
It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.
When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!
If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.
P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.
Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Support is very quick and effective. My customers love the app and use it a lot. I only wish some features would be available for a lower tier, or be able to buy them separately as I'm not able to justify the jump to a higher one yet price wise.
Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad our team was able to answer your questions quickly. We hope that you enjoy using the app 🙏
These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.
I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)