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Loyalty Points, VIP, Referral Programs by Smile.io

Loyalty Points, VIP, Referral Programs by Smile.io

Developed by Smile.io

2834 reviews
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Price: From $0.00 / month More info
  • 10+ exciting ways to engage your customers, all available on the free plan
  • Implement the combination you want: loyalty points, VIP, and referral programs
  • Join 15,000 merchants who power their rewards program with Smile.io

Create a Total Rewards Program With Loyalty Points, Customer Referrals, and VIP Tiers




  • Loyalty Points Program

    Encourage profitable actions that drive customer loyalty by issuing points.




  • Referral Program

    Encourage existing customers to refer their friends and promote your store for you.




  • VIP Program

    Give increasing rewards to your best customers as they interact more with your store.





Turn Shoppers Into Loyal Customers


Smile.io allows you to quickly set up and run your own rewards program. When you reward your customers they are more loyal, more likely to return, and more likely to make repeat purchases.


Over 15,000 merchants are boosting revenue and repeat purchases with a Smile.io rewards program. These merchants are seeing a 15% increase year-over-year in revenue and a 20% increase in repeat purchases.


Inkbox was able to increase repeat purchases 84%!



A Very Generous Free Plan to Help You Grow


Helping you grow your revenue is priority number one for us. That is why you can run a loyalty points program and a referral program at no cost on our free plan.


Reward for:



  • Purchases

    Give shoppers loyalty points for the most important thing: making a purchase. Customers can spend their loyalty points on a $ discount, % discount, free shipping, or store gift cards (Shopify Plus stores); the choice is yours.



  • Customer Referrals

    Turn your existing customers into powerful marketers that generate sales. Give loyalty points, coupons, and more for referring friends, and even give the friend a reward as an extra incentive.



  • Account Registrations

    Eliminate guest checkouts and gain valuable email addresses by rewarding customers with loyalty points for registering an account.



  • Social Shares

    Give your customers loyalty points if they share your store with their friends on Twitter or Facebook.



  • Social Follows

    A strong social following is a great way to build up brand awareness and sales. With Smile.io you can give loyalty points to customers who follow you on Twitter or Instagram, as well as liking a Facebook page.



  • Birthday Rewards

    Show your customers you care by giving them a present on their birthday.



  • And More!

    We are developing more ways to reward customers weekly. Our goal is to make your store more successful through rewards and customer loyalty!



  • Powerful Features to Take Your Program to the Next Level


    If you are looking to make your program as powerful as possible, you want the features available on our paid plans. We already work with some of the largest stores on Shopify and Shopify Plus. Here are a few of the added features available on our different paid plans.



    • Advanced Visual Customization

      Add embedded loyalty point balances and referral links to your site. Also create a totally branded rewards program with our theming. You are able to add in custom imagery, select your preferred brand color, and even add in your own logo!



    • VIP Program

      Offer your customers even more incentive to continue shopping with you. VIP tiers allow customers to earn additional rewards and earn loyalty points faster based on how much revenue or points they’ve generated over a period of time. You can also segment your customers based on how loyal they are.



    • Tab-less Program

      Looking to create an integrated rewards program? You can use our intent system to build a program without the tab. You can link to the modal from your header, footer, or any clickable object.



    • Build with our API

      Use our API to reward for any customer action. You can also use this API to sync Smile.io data with other applications such as your email service provider.



    • And More!

      These are just a few of the added benefits on our paid plans. We also have explainer pages, customer segmentation, the ability to exclude customer groups, and are adding more weekly!



    • Why Choose Smile.io?


      We have helped launch thousands of reward programs in virtually every industry. We can help you too!

      Start in a Few Clicks


      We have made it super easy to get your rewards program started. It literally takes just a few clicks to get up and running. Just click “Get App” to see for yourself!

      Industry Experts


      We have over 5 years and 15,000 merchants worth of experience. This has taught us a lot about loyalty programs. We have published tons of guides, books, and blogs to help your reward program succeed.

      Check out our resource center!

      Shopify Plus Solutions and Features


      We have tons of Shopify Plus merchants using Smile.io to power their rewards programs. We also offer Shopify Plus specific features and services such as redeeming loyalty points at checkout. No matter the size of your store, Smile.io can handle it. From 10 orders a week to 10,000+ we have you covered.

      Apply for Enterprise

      Pricing


      We price our reward programs based on program members, not on your store's orders or existing customers. We did not help you get your existing customers, and every order is not a direct result of us. We charge based on your reward program's growth.


      Pricing Details

      It’s Easy To Use & Get Started


      Start your program for free today and see how easy a Smile.io rewards program is to launch and run.

Loyalty Points, VIP, Referral Programs by Smile.io reviews

2834 reviews
  1. 5 stars (2429 reviews)
  2. 4 stars (312 reviews)
  3. 3 stars (62 reviews)
  4. 2 stars (11 reviews)
  5. 1 star (20 reviews)

Love the app and the support from Maggie is fantastic. The only thing I don't like is that the image next to the rewards has a $. I'm guessing I can change that once I upgrade but as I have only just started out I can't afford to do that and two of my customers have already commented on it.

posted

Please give me a call to talk about my popup. I need a few things changed in order to keep the service long term. We get too many emails we really need a few minutes on the phone, please. We left you contact info.

UPDATE 11/14/2017- So far great service, they called and helped me.

Kitty

posted

We couldn't ask for more from a Rewards Program, tbh. They've thought of everything: VIP plans, Referral rewards, Behavior rewards...not to mention all notifications and layouts are fully customizeable. They also have an incredible support team. We love the app, and our customers love the rewards--a win win! Also want to give a special shout out to Katrina, our rep, who is thorough, patient, and extremely knowledgeable!

posted

Love the new upgrade!

Many thanks for all the support!!

posted

Before even using the app live, I was impressed by the level of support offered by the developer. The ability to chat live was really helpful and the member of staff that I spoke to, answered all of my questions and made suggestions on how to improve. For someone who is new to Shopify, this was invaluable.

posted

Great App and excellent customer service!

posted

A lovely app -- if only there were a way to control the endless stream of bot sign-ups coming in through Shopify. I realize that at its source this is a Shopify issue, but seeing as it's a recognized and much-talked-about flaw in Shopify's customer accounts sign-up, some sort of ability to filter who makes it into the points list is badly needed.

This is especially true, since the app's pricing tiers depend on the number of customers, which currently quickly fills with bot registrations.

If Shopify ever fixes the underlying issue, I'll be back. But in the meantime, the app, for me, is unworkable.

posted

Love this app! It really helped my business with high customer engagement!

posted

Core to our long-term success - smile.io gives us the platform, flexibility and support to have a world-class loyalty program

posted

i really like the system very easy and efficient.

posted
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