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Loyalty Points, VIP, Referral Programs by Smile.io

Loyalty Points, VIP, Referral Programs by Smile.io

Developed by Smile.io

2940 reviews
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Price: From $0.00 / month More info
  • 10+ exciting ways to engage your customers, all available on the free plan
  • Implement the combination you want: loyalty points, VIP, and referral programs
  • Join 15,000 merchants who power their rewards program with Smile.io

Create a Total Rewards Program With Loyalty Points, Customer Referrals, and VIP Tiers




  • Loyalty Points Program

    Encourage profitable actions that drive customer loyalty by issuing points.




  • Referral Program

    Encourage existing customers to refer their friends and promote your store for you.




  • VIP Program

    Give increasing rewards to your best customers as they interact more with your store.





Turn Shoppers Into Loyal Customers


Smile.io allows you to quickly set up and run your own rewards program. When you reward your customers they are more loyal, more likely to return, and more likely to make repeat purchases.


Over 15,000 merchants are boosting revenue and repeat purchases with a Smile.io rewards program. These merchants are seeing a 15% increase year-over-year in revenue and a 20% increase in repeat purchases.


Inkbox was able to increase repeat purchases 84%!



A Very Generous Free Plan to Help You Grow


Helping you grow your revenue is priority number one for us. That is why you can run a loyalty points program and a referral program at no cost on our free plan.


Reward for:



  • Purchases

    Give shoppers loyalty points for the most important thing: making a purchase. Customers can spend their loyalty points on a $ discount, % discount, free shipping, or store gift cards (Shopify Plus stores); the choice is yours.



  • Customer Referrals

    Turn your existing customers into powerful marketers that generate sales. Give loyalty points, coupons, and more for referring friends, and even give the friend a reward as an extra incentive.



  • Account Registrations

    Eliminate guest checkouts and gain valuable email addresses by rewarding customers with loyalty points for registering an account.



  • Social Shares

    Give your customers loyalty points if they share your store with their friends on Twitter or Facebook.



  • Social Follows

    A strong social following is a great way to build up brand awareness and sales. With Smile.io you can give loyalty points to customers who follow you on Twitter or Instagram, as well as liking a Facebook page.



  • Birthday Rewards

    Show your customers you care by giving them a present on their birthday.



  • And More!

    We are developing more ways to reward customers weekly. Our goal is to make your store more successful through rewards and customer loyalty!



  • Powerful Features to Take Your Program to the Next Level


    If you are looking to make your program as powerful as possible, you want the features available on our paid plans. We already work with some of the largest stores on Shopify and Shopify Plus. Here are a few of the added features available on our different paid plans.



    • Advanced Visual Customization

      Add embedded loyalty point balances and referral links to your site. Also create a totally branded rewards program with our theming. You are able to add in custom imagery, select your preferred brand color, and even add in your own logo!



    • VIP Program

      Offer your customers even more incentive to continue shopping with you. VIP tiers allow customers to earn additional rewards and earn loyalty points faster based on how much revenue or points they’ve generated over a period of time. You can also segment your customers based on how loyal they are.



    • Tab-less Program

      Looking to create an integrated rewards program? You can use our intent system to build a program without the tab. You can link to the modal from your header, footer, or any clickable object.



    • Build with our API

      Use our API to reward for any customer action. You can also use this API to sync Smile.io data with other applications such as your email service provider.



    • And More!

      These are just a few of the added benefits on our paid plans. We also have explainer pages, customer segmentation, the ability to exclude customer groups, and are adding more weekly!



    • Why Choose Smile.io?


      We have helped launch thousands of reward programs in virtually every industry. We can help you too!

      Start in a Few Clicks


      We have made it super easy to get your rewards program started. It literally takes just a few clicks to get up and running. Just click “Get App” to see for yourself!

      Industry Experts


      We have over 5 years and 15,000 merchants worth of experience. This has taught us a lot about loyalty programs. We have published tons of guides, books, and blogs to help your reward program succeed.

      Check out our resource center!

      Shopify Plus Solutions and Features


      We have tons of Shopify Plus merchants using Smile.io to power their rewards programs. We also offer Shopify Plus specific features and services such as redeeming loyalty points at checkout. No matter the size of your store, Smile.io can handle it. From 10 orders a week to 10,000+ we have you covered.

      Shopify Plus solutions

      Pricing


      We price our reward programs based on program members. A member is any registered store account (not guest customers) in Shopify. These are the customers you will be able to drive more repeat purchases and revenue from.


      Pricing Details

      It’s Easy To Use & Get Started


      Start your program for free today and see how easy a Smile.io rewards program is to launch and run.

Loyalty Points, VIP, Referral Programs by Smile.io reviews

2940 reviews
  1. 5 stars (2525 reviews)
  2. 4 stars (319 reviews)
  3. 3 stars (63 reviews)
  4. 2 stars (12 reviews)
  5. 1 star (21 reviews)

Not only a good app, but also good customer service. :)

posted

Very good app and Fiona really helped ! I do recommand it

posted

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

posted

Fiona deserves a 5+ star rating, awesome customer service and she helped setting it up.

However there are some few functions about this app that is missing, and 299$ for this is way too much. Please do something about the prices, other than that great.

posted

Great program. Cant wait to get it up and running properly.

posted

it good to attract customers to our website

posted

Hi Everyone,
I just installed the app and i got some assistance from stuart and thus far it is going well. It isn't too hard to setup at all and staff helped me out with my questions. Best of luck to everyone else

posted

Super easy to setup and install. We were able to install and setup the program within 20 minutes. (Note: We did download Smile's whitepapers on setting up a referral/rewards program so we knew what we wanted to do ahead of time).

Support is fantastic too! I had an issue logging in the next day which required the developers to code and release a fix - and they did so within minutes (fastest development and release I have ever seen)!

The only reason for the 4 stars instead of 5 is we are on the free plan which limits us from being able to connect with Mailchimp to keep customers updated on their rewards points. We will likely move to a paid plan by mid-year, but it would be really helpful if the free plan allowed us to add our logo and connect with Mailchimp as a base (i.e. allow 2 app connections on the free plan vs 1). Local small businesses need a starting point that works so they can generate enough revenue to grow into your paid plans. Just something to consider

posted

nice, im jus starting not sure if its gonna work

posted

It's a good app to use for customer loyalty. Just wish it wasn't so expensive.

posted
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From $0.00 / month

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