Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Free plan available. Additional charges may apply.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

December 2, 2014

Languages

English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)

Integrates with

Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Fits seamlessly into

Point of Sale, Shopify Flow

Shopify Plus features

Customize your pre-purchase checkout experience directly in Shopify admin

Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported 24/7 by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported 24/7 by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
  • Customize the rewards launcher, panel, and emails to match your brand aesthetic
  • Encourage repeat purchases by allowing guest shoppers to earn and redeem points
  • Integrate with all your favorite apps for email, reviews, and customer service
  • Remind customers of their points & referral link with Nudges to boost engagement
  • Auto-translate your entire loyalty program to one of our 6 preset languages

Pricing

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

Up to 500 monthly orders

  • All Free features
  • Advanced branding
  • Customizable reward emails
  • Nudges (on-site pop-ups)
  • 2 app integrations (e.g. Klaviyo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

  • All Starter features
  • VIP program
  • Points expiration
  • Free product rewards
  • Advanced analytics
  • Unlimited app integrations (e.g. Okendo)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

  • All Growth features
  • Points redemption at checkout
  • Powerful reporting tools
  • Priority support
  • API access
  • Preferred pricing for multi-store

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

Up to 500 monthly orders

  • All Free features
  • Advanced branding
  • Customizable reward emails
  • Nudges (on-site pop-ups)
  • 2 app integrations (e.g. Klaviyo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

  • All Starter features
  • VIP program
  • Points expiration
  • Free product rewards
  • Advanced analytics
  • Unlimited app integrations (e.g. Okendo)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

  • All Growth features
  • Points redemption at checkout
  • Powerful reporting tools
  • Priority support
  • API access
  • Preferred pricing for multi-store

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

5,054 reviews

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 27, 2023

I love the app, it's just the entry level price is too expensive for small businesses. They need to drop the starter price. I would have moved from Free to Starter over a year ago if they had a promotion or something. Currently keeping an eye out for cheaper paid options or seeing if they address the price issue.

Card Masters
New Zealand
Time spent using app: Over 1 year
May 25, 2023

Functionally works great but pricing is insane. $1000/mo to integrate into checkout... c'mon now. Need to allow for some custom packages.

Deal Genius
United States
Time spent using app: 6 months
Smile.io replied May 26, 2023

Thank you for your review. We really appreciate your feedback. We have reached out via email to discuss this with you and hope we have been able to come to a great resolution for this.

May 25, 2023

Not being a particularly technical person I cant tell you how brilliant the customer support has been for the app, in particular Tess, Marie and Joana who all went out of their way to help me.
I feel this integrated app will be a real bonus to growing my customer base and keep customers returning .

Maximum Crafts
United Kingdom
Time spent using app: 2 days
Smile.io replied May 25, 2023

Thank you so, so much for taking the time to leave this heart warming review! Please don't hesitate to reach out if our team can help with anything else at all 💖

About this app

Launched

December 2, 2014

Languages

English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)

Integrates with

Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Fits seamlessly into

Point of Sale, Shopify Flow

Shopify Plus features

Customize your pre-purchase checkout experience directly in Shopify admin

Built by Smile.io

About Smile.io

4.8 average rating

8 years building apps for the Shopify App Store

Support

Send a message

help@smile.io

More apps like this

4.9 out of 5 stars 1047 total reviews Free plan available
Loyalty program app (point, referral, VIP & rewards program)
4.6 out of 5 stars 35 total reviews Free plan available
Sell digital gift card, rewards store credit & loyalty program
5.0 out of 5 stars 4122 total reviews Free
Build your email list & offer discounts with a beautiful popup