Smile: Rewards & Loyalty

by Smile.io

Points & referrals. Attract & retain your most loyal customers

4581 reviews

  • Popular with businesses in the United States

Free plan available

Key values section

Your trusted loyalty provider

We're experts in loyalty, referrals, and VIPs, powering reward programs that help increase sales, repeat purchases, brand loyalty.

Boost new and repeat sales

Cut back on acquisition costs & boost retention with referrals, points, exclusive offers, and more. Create a powerful program in minutes!

Level up your marketing apps

Supercharge your email marketing & subscription tools with loyalty data, incentivize reviews with points, reward customers on POS, and more.

  • Engaging reward pop ups for email capture & member login
  • customize pop up and email templates to match your store design
  • Boost customer retention with coupon code to apply at checkout
  • Create urgency & boost customer retention via email marketing
  • Prevent abandoned cart with loyalty points on push notification
  • Build social proof with referral popup on thank you page
  • Engage customers with native mobile experience & single login
  • VIP tiers, points, customer referrals, and custom branding
  • Reward & redeem points, view loyalty balances on Shopify POS
  • Engaging reward pop ups for email capture & member login
  • customize pop up and email templates to match your store design
  • Boost customer retention with coupon code to apply at checkout
  • Create urgency & boost customer retention via email marketing
  • Prevent abandoned cart with loyalty points on push notification
  • Build social proof with referral popup on thank you page
  • Engage customers with native mobile experience & single login
  • VIP tiers, points, customer referrals, and custom branding
  • Reward & redeem points, view loyalty balances on Shopify POS
Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

Turn your customers into repeat purchasers with Smile.io!

Growing Shopify and Shopify Plus brands partner with Smile to create powerful rewards programs. With years of experience in customer loyalty, Smile allows you to boost sales from your existing customer base. Through points and rewards, you can increase customer engagement to drive repeat orders—all without expensive and unpredictable traditional advertising.

With Smile, you can create and customize a rewards program that is easy to launch and even easier for customers to engage with.

Give shoppers what they want—rewards for loyalty

  • Customers can earn points by taking actions like joining your loyalty program, placing an order, and even celebrating birthdays.
  • Add more ways to earn by connecting Smile with other apps. Integrations with other Shopify apps let your customers earn points for things like leaving a review or donating to a non-profit.
  • Choose how you reward customers based on your business, whether you use just points, referrals, and points—or add an exclusive VIP program.

Keep your brand top of mind for shoppers—wherever they are

  • Add personalized loyalty program details to every email by connecting Smile with integrations. We integrate with your favorite Shopify apps: email, reviews, customer service, cause marketing, packaging, and more.
  • Set points expiration and reminder emails, encouraging shoppers to use their rewards.
  • Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time.

Build a rewards program that’s uniquely you

  • Align your rewards program with your brand and stand out from the crowd with a customizable widget and rewards panel on your store.
  • You can adjust where the panel appears, add logos, banner images, advanced color options, and more!
  • Customizing your loyalty program takes minutes, with zero coding required.

Launch your rewards program fast

  • We’ve made it easy to set up and launch Smile. Most merchants have their first customer earning points within days!
  • If you get stuck, we have tons of resources for you to use, including help documents, guides, and videos on YouTube.
  • Our online support team members are experts in loyalty, and can answer any questions you may have along the way—from technical questions to best practices for your business.

Start building your brand’s loyalty with Smile today!

Launch date

December 02, 2014

Integrates with

  • Shopify POS
  • Judge.me
  • Klaviyo
  • Gorgias
  • Mailchimp
  • Okendo
Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

Turn your customers into repeat purchasers with Smile.io!

Growing Shopify and Shopify Plus brands partner with Smile to create powerful rewards programs. With years of experience in customer loyalty, Smile allows you to boost sales from your existing customer base. Through points and rewards, you can increase customer engagement to drive repeat orders—all without expensive and unpredictable traditional advertising.

With Smile, you can create and customize a rewards program that is easy to launch and even easier for customers to engage with.

Give shoppers what they want—rewards for loyalty

  • Customers can earn points by taking actions like joining your loyalty program, placing an order, and even celebrating birthdays.
  • Add more ways to earn by connecting Smile with other apps. Integrations with other Shopify apps let your customers earn points for things like leaving a review or donating to a non-profit.
  • Choose how you reward customers based on your business, whether you use just points, referrals, and points—or add an exclusive VIP program.

Keep your brand top of mind for shoppers—wherever they are

  • Add personalized loyalty program details to every email by connecting Smile with integrations. We integrate with your favorite Shopify apps: email, reviews, customer service, cause marketing, packaging, and more.
  • Set points expiration and reminder emails, encouraging shoppers to use their rewards.
  • Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time.

Build a rewards program that’s uniquely you

  • Align your rewards program with your brand and stand out from the crowd with a customizable widget and rewards panel on your store.
  • You can adjust where the panel appears, add logos, banner images, advanced color options, and more!
  • Customizing your loyalty program takes minutes, with zero coding required.

Launch your rewards program fast

  • We’ve made it easy to set up and launch Smile. Most merchants have their first customer earning points within days!
  • If you get stuck, we have tons of resources for you to use, including help documents, guides, and videos on YouTube.
  • Our online support team members are experts in loyalty, and can answer any questions you may have along the way—from technical questions to best practices for your business.

Start building your brand’s loyalty with Smile today!

Launch date

December 02, 2014

Integrates with

  • Shopify POS
  • Judge.me
  • Klaviyo
  • Gorgias
  • Mailchimp
  • Okendo

Pricing

See all pricing options

Free

Free

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview
  • Up to 200 monthly orders

Starter

$49/month

  • All Free features
  • Advanced branding
  • Customize reward emails
  • Remove Smile branding
  • 1 Smile app integration (e.g. Klaviyo)
  • Unlimited orders

Growth

$199/month

  • All Starter features
  • Nudges (engaging pop-ups)
  • Points expiry
  • Advanced analytics
  • 2 Smile app integrations (e.g. Okendo)
  • Unlimited orders

Pro

$599/month

  • All Growth features
  • VIP program
  • Shopify Plus exclusive features
  • Unlimited Smile apps (e.g. Gorgias)
  • API access (by request)
  • Unlimited orders

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    86% of ratings are 5 stars
    3936
  • 4 of 5 stars
    9% of ratings are 4 stars
    427
  • 3 of 5 stars
    2% of ratings are 3 stars
    107
  • 2 of 5 stars
    1% of ratings are 2 stars
    40
  • 1 of 5 stars
    2% of ratings are 1 stars
    71
View all 4581 reviews
5 of 5 stars
May 23, 2022

Undercover Boots

Location United States

Great app so far! I love how everything is simple to use. The points and rewards features are exactly what I was looking for!

Developer reply

May 23, 2022

It was a pleasure chatting with you today! I am so glad that you found exactly what you are looking for with Smile and find it easy to use! Thanks so much for taking the time to leave a review 💛 Nicole

5 of 5 stars
May 23, 2022

Altenew

Location United States

Customer service is amazing as always. They are easy to reach out to and very accommodating! Kudos to the team! Keep it up!

Developer reply

May 23, 2022

We are so glad that we were easy for your to get a hold of and were able to help you out :) Thanks so much for taking the time to leave a review. We really appreciate it!

4 of 5 stars
May 22, 2022

Frookies

Location United Arab Emirates

Although we have only just begun trying out Smile.io, I felt compelled to comment on how exceptional the customer support is.
Any issues or questions I had were quickly dealt with — above and beyond. Although we haven't gone live with the loyalty programme yet, I can see that there are already a few certain things I would like to be added such as the ability to be able to send emails from our own email address rather than Smile.io's email address, and to remove the Smile branding from email footers.

Developer reply

May 23, 2022

Thank you so much for taking the time to leave a review. We are so glad our team was able to provide the support that you needed :) We also appreciate your thoughtful feedback. These are great ideas that we will pass along to our Product Team.

View all reviews

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