Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

by Smile.io

Build loyalty with points, referrals, & retention marketing

4.8 of 5 stars(3404 reviews)

Match your store's design

Design a beautiful loyalty program with points, referrals & VIP tiers! Edit emails and the onsite experience to fit your brand!

Customer retention made simple

Create, launch and make adjustments to your rewards program in minutes, not hours. All without a developer!

Connect with marketing tools

Connect Smile to all of the marketing tools you use for email marketing, reviews, subscription, POS, and on-site messaging.


About Smile: Rewards & Loyalty

Increase customer retention with a customized loyalty program

Your customers become more valuable the more they shop and engage with your brand. A loyalty program gives you an easy way to encourage behaviors that motivate customer engagement and boosts retention.

Smile offers three easy to build program types:

  • Loyalty points program
  • Referral program
  • VIP program

These programs are the tools you need to create a beautifully branded rewards experience that drives repeat purchases and sustainable growth. With points, VIP, and referrals, you give customers a way to join, engage with, and share your brand community.

A free plan to help you grow

Our number one priority is helping you create an exceptional rewards program for your customers. That’s why we’ve made our powerful loyalty points program, referral programs, and basic design customizations available to anyone on our free plan!

  • Reward for account registrations, purchases, social shares, referrals and more!
  • Basic design customizations: colours, text, and launcher position

Powerful paid features to make your program stand out

Our paid plans help you take your rewards experience to the next level. We price our plans to include more powerful features as you grow. Features available on paid plans include:

  • Advanced design customizations: custom logos, images, branding and more!
  • VIP program
  • One click app integrations
  • Customizable email notifications and referral messaging
  • Points expiry
  • Account and launch management

Connect your rewards program to the marketing tools you already use

Use our app integrations to connect Smile.io to the other tools you use to create a cohesive retention marketing strategy. Whether you want to incentivize members to leave reviews or run win back email campaigns, Smile Apps enrich your rewards program instantly. Integrate with:

  • Mailchimp
  • Klaviyo
  • ReCharge
  • Stamped.io
  • Privy
  • Shopify POS
  • and many more!

Why choose Smile.io for rewards and loyalty?

As the most used rewards program in the world, we've learned a lot from helping tens of thousands of businesses with their retention and loyalty strategies. We’ve used that experience to design a rewards solution that makes it easy for anyone using Shopify or Shopify Plus to create a beautiful rewards program that brings customers back.

  • Simple design customizations to reflect your brand
  • Get your rewards program started in just a few clicks
  • Integrate with the marketing tools you already use

We believe the future of commerce is rooted in emotional relationships, and want to help every business build a strong customer retention strategy that promotes sustainable growth.

(Smile is only available in English)

Integrates with

  • Shopify POS,
  • Mailchimp,
  • Klaviyo,
  • ReCharge,
  • Okendo,
  • Privy

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Free

Free

  • 10+ Ways to reward

  • Points & referral programs

  • Visual customizations

  • Email notifications

Starter

$49/month

  • All Free features

  • Full design customization

  • Email editor

  • Remove Smile.io branding

Growth

$199/month

  • All Starter features

  • Nudges (on site program prompts)

  • Points expiry

  • Smile analytics

Pro

$599/month

  • All Growth features

  • VIP program

  • Unlimited Smile Apps

  • Access to Success Manager

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 3404 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars

Most recent reviews

Banacruz

Very easy to use! Was helpful considering I'm not used to these types of programs. 5/5 I recommend this app.

Rosie Lea Tea

This has been a real boost to our tea company since we started using this last year. We have seen an increase in loyalty from our customers and we have a very good sign up and usage rate for our rewards. Make sure you set the rewards at a level that doesn't leave you out of pocket though. We spent a lot of time researching and setting a level that both we and our customers are happy with.

Developer reply

February 21, 2020

Thanks so much for the five-star review! 😊

Ecostainable

Got love Smile: Rewards & Loyalty - easy to use and ability to match my store's design without a huge price tag! I needed some assistance recently and Maggie from support came to my rescue! :)

Developer reply

February 20, 2020

Thanks so much for your 5-star review! We're so glad to hear that Maggie was able to help 😊