Smile: Loyalty & Rewards

Name: Smile: Loyalty & Rewards
Brand: Smile.io
Rating: 4.8 (5,059 reviews)

Free plan available. Additional charges may apply.

Rating (4.8)

Reviews

5,059

Developer

Smile.io

View demo store

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Works with the latest themes
Use directly in Shopify admin

About this app

Launched

December 2, 2014

Languages

English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)

Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported 24/7 by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Customize the rewards launcher, panel, and emails to match your brand aesthetic
Encourage repeat purchases by allowing guest shoppers to earn and redeem points
Integrate with all your favorite apps for email, reviews, and customer service
Remind customers of their points & referral link with Nudges to boost engagement
Auto-translate your entire loyalty program to one of our 6 preset languages

Pricing

Free

Free to install

Up to 200 monthly orders

Points program
Referral program
Basic branding
Default reward emails
Analytics overview

Starter

$49/month

Up to 500 monthly orders

All Free features
Advanced branding
Customizable reward emails
Nudges (on-site pop-ups)
2 app integrations (e.g. Klaviyo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

All Starter features
VIP program
Points expiration
Free product rewards
Advanced analytics
Unlimited app integrations (e.g. Okendo)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

All Growth features
Points redemption at checkout
Powerful reporting tools
Priority support
API access
Preferred pricing for multi-store

Free

Free to install

Up to 200 monthly orders

Points program
Referral program
Basic branding
Default reward emails
Analytics overview

Starter

$49/month

Up to 500 monthly orders

All Free features
Advanced branding
Customizable reward emails
Nudges (on-site pop-ups)
2 app integrations (e.g. Klaviyo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

All Starter features
VIP program
Points expiration
Free product rewards
Advanced analytics
Unlimited app integrations (e.g. Okendo)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

All Growth features
Points redemption at checkout
Powerful reporting tools
Priority support
API access
Preferred pricing for multi-store

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

5,059 reviews

Overall rating

4.8

Counts per rating level

86% of ratings are 5 stars
4.4K
9% of ratings are 4 stars
447
2% of ratings are 3 stars
116
1% of ratings are 2 stars
43
2% of ratings are 1 stars
77

May 31, 2023

Support was very helpful and knowledgeable. And all of us shopify customers know how BAD the actual shopify support is. Wow is all I can say about shopify support.... These people at Smile know what they are talking about though!! Recommended

Factory Minibikes

United States

May 30, 2023

We have had a good experience with it so far, and the customer service is quick and helpful! Just one small glitch with getting every rewards member their sign up points when using the new customer account in Shopify. Other than that it works great.

Little Roots Bamboo

Canada