
Smile: Loyalty & Rewards
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Highlights
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Based in United States
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Works with the latest themes
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Use directly in Shopify admin
About this app
Launched
December 2, 2014
Languages
English
Categories
Loyalty and rewards , PopupsWorks with
Shopify POS, Checkout, Shopify Flow, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, OkendoCreate your own loyalty and rewards program to turn first-time customers into forever customers
Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.
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Customize the rewards launcher, panel, and emails to match your brand aesthetic
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Encourage repeat purchases by allowing guest shoppers to earn points
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Integrate with all your favorite apps for email, reviews, and customer service
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Remind customers of their points & referral link with Nudges to boost engagement
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Auto-translate your entire loyalty program to one of our 6 preset languages
Pricing
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Default reward emails
- Analytics overview
Starter
$49/month
Up to 500 monthly orders
- All Free features
- Advanced branding
- Customizable reward emails
- Nudges (on-site pop-ups)
- 2 integrations (e.g. Klaviyo, Okendo)
Growth
$199/month
Up to 2,500 monthly orders, plus $20 per additional 100 orders
- All Starter features
- VIP program
- Points expiry
- Free product rewards
- Unlimited integrations
- Points redemption at checkout (Shopify Plus only)
Plus
$999/month
Up to 7,500 monthly orders, plus $5 per additional 100 orders
- All Growth features
- Powerful reporting tools
- Segmentation & exports
- Priority support
- API access
- Preferred pricing for multiple stores
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Default reward emails
- Analytics overview
Starter
$49/month
Up to 500 monthly orders
- All Free features
- Advanced branding
- Customizable reward emails
- Nudges (on-site pop-ups)
- 2 integrations (e.g. Klaviyo, Okendo)
Growth
$199/month
Up to 2,500 monthly orders, plus $20 per additional 100 orders
- All Starter features
- VIP program
- Points expiry
- Free product rewards
- Unlimited integrations
- Points redemption at checkout (Shopify Plus only)
Plus
$999/month
Up to 7,500 monthly orders, plus $5 per additional 100 orders
- All Growth features
- Powerful reporting tools
- Segmentation & exports
- Priority support
- API access
- Preferred pricing for multiple stores
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
5,508 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants find this app beneficial for its user-friendly features like point collection and reward redemption, which reportedly boost conversions and customer loyalty. It integrates seamlessly with Shopify and other third-party apps. The customer support is responsive and proactive. Some merchants find the paid plans pricey, but the app's team is flexible in finding solutions. The app is seen as stable and reliable, enhancing customer experience and referral processes.
****UPDATED REVIEW**** Smile reached out and their response was so kind and adaptable! They worked with me to find a solution and I really appreciated the level of personalized customer service they provided. They actually read my review and approached me with a potential solution to my problem. Also, I'm shocked that they approached me with a solution to my problem within less than 24 hours of my review!
We have been using the free version of Smile for our online store for years. I'm super disappointed about the changes to paid for 200 orders. Our in store customers, do not use Smile since it's primarily tourists and we don't have time to deal with customer data when we have long lines.
With the current change, I would now need to pay over $200 a month. Our online orders are typically range between 30-100, while we have 2000-5000 a month in store where I don't use a rewards program. I'm now forced to find a different program that's more affordable because I can't imagine paying $1200+ a year for how little we actually use this program.
Thanks for reaching out and leaving us feedback. We've reached out to you personally via email to work together on a solution.
We have had the pleasure of being partnered with Smile for more than five years now and we can confidently say that they provide exceptional service to their customers. Their rewards program is easy-to-use with a beautiful interface that is constantly innovating, making it a top choice for anyone looking to implement a loyalty program. The team at Smile is always looking for ways to improve their offerings and provide the best possible experience for their clients. We highly recommend Smile to anyone who is looking for a reliable and user-friendly solution for their rewards program needs.
Thank you so much for the kind words and for taking the time to leave this review 🤩 We really appreciate it 💖 And we are delighted that you find Smile so reliable and user-friendly 😊
Please let us know if there is anything else we can do to support you!
Don't hesitate to reach out if you have any questions. We're always here if you need us!
- Smile Team ✨
We have used this app from the beginning. It is very good. The customer service support is excellent. Jade helped me in particular and got several things solved with great patience. I do wish we could customize fonts in the emails and messaging so that it would look completely branded. I hear they are working on that.
Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and we value your input 🙌
We'll be here if there is ever anything else we can help you with 😊
- Smile Team✨
About this app
Launched
December 2, 2014
Languages
English
Categories
Loyalty and rewards , PopupsWorks with
Shopify POS, Checkout, Shopify Flow, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, OkendoBuilt by Smile.io
About Smile.io
4.8 average rating
9 years building apps for the Shopify App Store
PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA
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