TCW: SMS Marketing & Whatsapp , 356 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and robust automation and analytics features. It's praised for its responsive customer support and valuable order confirmation and shipping notification capabilities. The app is effective in recovering abandoned carts and boosting sales, with some reporting a 50-60% increase. It's particularly beneficial for Indian businesses, integrating SMS and WhatsApp for customer engagement. Merchants find its pricing cost-effective and value its ability to send promotional messages and discount codes.
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I am really happy with the app. They assisted me in my request to transfer some credit from my other closed store to the current store I use. Thank you Snehal Patil for the assistance! Kudos to the team!
We used this app for sms notifications for our store wrooker.com and it worked like a charm. Easy to integrate and configure. And sms rates are very competitive.
Thanks
This app is very helpful for notify customer through messages. There support is really quick and amazing. Thank you!
Wonderful App ,provided wonderful feature of adding multi-pal SENDER Id's with help of this i can able to send my marketing and transactional Notification with different sender Id's
hello we are really very happy with the perfomance, i got 10 orders bcs of this app, thanku for such a grt support
Customer support is very good, payment wasn't processing through Shopify.. Nitesh provided end to end solution to our problem and was extremely helpful..
I like it a lot & its very beneficial for us.
Help us in more conversions. We have been using this for a while.
Pretty good app. Really outstanding customer service. They're very responsive to feature requests. I used the app to help me increase my reach with my customers
Great customer service, quick to reply! Had issues with special character and they went back to help within 12h. This app is bringing in a lot of orders for us, just be creative in how you want the auto txts to be.
The app does exactly what it promises. Customer support is very quick and helpful. They guided me on DLT registration process and helped set up our own shortcode. And the best is that now my judge.me review requests can also go through SMS through this app. Totally recommend this.
I’m writing this review bc I got an email asking me to write one.
Customer support sucks. Tell your customer support guy, VIKAS KUMAR to respond to my email that I sent on 12 April and follow up email on 14 april.
After i get a response maybe i’ll come back and amend my review.
UPDATE: Support is better now. It shouldn't require a bad review to finally get good service but at least they've changed. Keep it up.