Reviews (387)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

May 9, 2018

Great app. Does what it promise

Novelty Ph
Philippines
Over 3 years using the app
Edited July 9, 2021

Absolutely fantastic App! I have been using it for almost a year now and it has worked flawlessly Very simple to install, fully customisable and definitely helps in generating sales. It makes my brand look extremely professional with follow up SMS's and I know that I've recovered many abandoned carts, by using SMS notifications. Keep up the great work! Special mention to Snehal on customer support, very helpful and patient

Store Kosha Yoga
India
Over 3 years using the app
Edited April 13, 2018

It is useful app, have to use if you want to do online biz.

Hapakudemo
Vietnam
Over 3 years using the app
Edited July 6, 2019

I have been using this app for 3 years and it has served my purpose well. Great app for following your sales.

Mast Mangoes
India
Over 3 years using the app
October 23, 2019

Easy to setup, highly functional, and works properly. I absolutely recommend for all Shopifyers store owners.

Tênis BB
Brazil
Over 3 years using the app
September 21, 2017

Great app and super easy to install/use. It's a great bang for buck app that will keep your customers happy and notified. Wouldn't hesitate to use it again.

Glass Aqua
United States
Over 3 years using the app
May 24, 2019

Recently started using this app. I can able to see the significant improvement in cart recovery and sales as well. The automated SMS is really helping for our business.

Pink Fitness
India
About 3 years using the app
Edited July 21, 2018

Currently working our way through the features. We love the idea of our customers being reached on their mobile device. This is where the bulk of our traffic resides. Appreciate receiving admin text messages. Thanks!

Thezebra
Australia
About 3 years using the app
July 6, 2021

Best App and Best Customer Service. She answered my call within 5 minutes. Thank you for your support Snehal.

AIMIL
India
About 3 years using the app
Edited June 19, 2024

The ConvertWay is an excellent application for communcating with your customers through Whatsapp & SMS. I have been using TCW since last 3 years and have been able to connect very well with my customers using their campaigns & automation flows. I am particularly impressed by the KAM team of The ConvertWay who are very responsive & supportive for all my queries.

eLocalshop
India
About 3 years using the app