TCW: SMS Marketing & Whatsapp , 356 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
    311
  • 6% of ratings are 4 stars
    20
  • 1% of ratings are 3 stars
    4
  • 1% of ratings are 2 stars
    2
  • 5% of ratings are 1 stars
    19
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and robust automation and analytics features. It's praised for its responsive customer support and valuable order confirmation and shipping notification capabilities. The app is effective in recovering abandoned carts and boosting sales, with some reporting a 50-60% increase. It's particularly beneficial for Indian businesses, integrating SMS and WhatsApp for customer engagement. Merchants find its pricing cost-effective and value its ability to send promotional messages and discount codes.

June 16, 2018

Like the app - simple and quick to setup. Would have given it 5 stars if it had some analytics/tracking in it.

Nonasties
India
Over 1 year using the app
June 24, 2018

Pretty simple app to use. Abandoned cart recovery emails work well and spot on. Wish list: a) Enable manual entry of phone numbers to send marketing texts b) Improve usability of the marketing email section

Ultramattress
India
About 1 year using the app
March 30, 2020

It does great at making it automated to send reminders to customer keeping our site in mind. I haven't had it long enough to report on transactional data % however it has reported orders gained that received a message from the app.

CravingVapes
United States
About 1 year using the app
March 15, 2022

Easy to use. Only thing is if there is customisation in the messages available this would make the whole experience even better

ForeverKidz
India
12 months using the app
February 20, 2018

Great app. But there should be an option to manually upload phone numbers on SMS marketing panel. How can we do that?

Fodtest
India
10 months using the app
April 3, 2018

Really really love this tool and will continue to use this in future stores.

Better Things Clothing
United States
4 months using the app
June 5, 2018

So far so good. Would get 5 star only if we could track how many abandoned carts we have recovered by the text message! :)

Shoppingguruz
United Kingdom
3 months using the app
April 30, 2018

Good & Working fine. We recommended this app for web owner. Our Customer getting the order and dispatch SMS on time, and we can also edit the message

Zohran
India
3 months using the app
July 19, 2019

Very good app and support thank you so much.

Luxuriousautogadgets
Morocco
9 days using the app
October 23, 2017

This app is easy to setup and is the perfect choice for those that want the "Abandon Cart Recovery feature" or more control than that Shopify already offered.

It would be better if this app also allows me to target only the country I want.

All Tire Supply Llc
United States
7 days using the app
2
2