Reviews (385)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through personalized marketing campaigns and effective abandoned cart recovery. They appreciate its comprehensive features like automated messaging, real-time analytics, and seamless Shopify integration, which enhance ROI and conversions. The app is noted for its user-friendly interface, smooth performance, and responsive customer support, which helps optimize marketing strategies. Key Account Managers are also praised for their expertise and dedication, contributing to increased customer retention and sales through proficient SMS and WhatsApp communication.

August 23, 2024

Great app if you are looking for whatsapp marketing. This helps in generating leads swiftly and instant sharing of campaigns as per your need. Also a great tool for abandoned cart recovery and COD order verification.

My Clothing Treasure
India
5 months using the app
September 14, 2024

I am highly impressed with the service provided by convert way their team is so helpful in making everything possible , thanks!

Dimple Collection
India
7 months using the app
August 22, 2024

The app is efficiently sending all the impotant notiications to my customers regarding their orders and has also helped me to recover some abandoned carts.

Artisan Meats
India
About 1 year using the app
August 23, 2024

We have integrated The Convert Way app to our Shopify store and the results are amazing. In the span of a month we got 300+ new customers and we are able to retrieve 10 customers from the abandonment cart in just 2-3 weeks.

Their flows and campaigns are very effective and easy to understand and implement. It's very useful and totally worth it!

Skinska
India
About 1 month using the app
August 30, 2024

This is a nice app made our work a whole lot easier and saved out time so much , abandoned cart is good as well as live chat feature.
I'd definitely recommend this app to others!

Sleek Cases | Anti Yellow Cases At 199
India
30 days using the app
September 24, 2024

it’s great! It helps me connect with customers quickly and easily. Setting it up was simple, and it saves a lot of time with automated messages.

Rezoni
India
About 2 months using the app
August 23, 2024

We at Oil Chemist have been using the Convertway app for several months, and it has become an invaluable tool in our marketing strategy. The platform is user-friendly, and its powerful features have allowed us to streamline our marketing campaigns effortlessly. The ability to segment our audience and tailor our messages has significantly improved our engagement rates.

The analytics provided by Convertway offer deep insights, enabling us to make data-driven decisions that positively impact our ROI. The app’s customer support is exceptional, always prompt and helpful whenever we've needed assistance.

Overall, Convertway has proven to be a game-changer for us, and we highly recommend it to any brand looking to enhance its marketing efforts.

The Oil Chemist
India
18 days using the app
August 16, 2024

Outstanding ROI and Support from The Convertway!

We have been using The Convertway app for our WhatsApp marketing campaigns, and the results have been nothing short of exceptional! We've seen a significant boost in our ROI through the campaigns, making this platform a true game-changer for our marketing strategy.

The support team especially Ms. Priti Bunkar from The Convertway has been fantastic, helpful and an valuable asset to the company —she has been there for every step of the way, helping us craft effective campaigns that resonate with our audience. Her expertise has made our WhatsApp marketing efforts incredibly successful.

If you’re looking for a reliable solution to enhance your marketing efforts, The Convertway is the way to go. Highly recommended!

-Team Shiv Naresh

Shivnaresh
India
29 days using the app
June 13, 2024

TCW has made a huge difference in our marketing strategy. Their SMS and WhatsApp marketing tools are top-notch, providing us with the ability to reach our customers quickly and effectively. The platform is intuitive, and the analytics provided are detailed and actionable. We've been able to create more personalized campaigns, which has led to better customer relationships and increased sales. The support from TCW has been outstanding, always there to assist when needed. Highly recommend TCW for anyone looking to boost their marketing efforts.

Chai Craft
India
Over 1 year using the app
June 18, 2024

ConvertWay is a Shopify marketing automation tool specializing in SMS and WhatsApp marketing. It offers user-friendly automation flows, detailed analytics, and responsive support, making it exceptionally effective for driving conversions and customer engagement, particularly in the Indian market. The intuitive interface and easy setup make it simple to use, while its automation capabilities excel at abandoned cart recovery and customer win-back strategies. Real-time, actionable insights provided by the analytics feature help in making informed decisions. Additionally, the quick and helpful customer service enhances the overall experience. Overall, The ConvertWay is highly beneficial for enhancing SMS and WhatsApp marketing efforts.

Its better then other broadcasting apps like interakt & wigzo

theshrusti.com
India
8 months using the app