Reviews (127)

Overall rating
4.5
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing live sales on Facebook and Instagram, noting its seamless Shopify integration for effective invoicing and inventory management. Key features include automatic fulfillment, direct message variant selection, and product overlays. Additional functionalities like waitlists and auto-reminders further boost sales conversion. The app is noted for its reliability and the proactive, responsive customer support, with continuous updates being a major strength.

November 25, 2022

So far, so good! Easy to use and super helpful support - quick and seamless setup. I highly recommend this app.

Spring Children
Canada
Over 1 year using the app
November 6, 2023

This app is wonderful ! User friendly, works as described and also the best customer service ! These guys will answer all your question in a very short time frame

marketonmainnc
United States
Over 1 year using the app
May 27, 2022

This has been an extremely helpful app that allowed us to pivot from brick and mortar during Covid, and continue our business without stopping during the closures, the shutdowns and our eventual store closure and physical move. Through it all, we did live sales on FB with SoldLive and kept on going. 2.5 YEARS later, and we have shifted primarily to become an online store and Facebook Live sellers, AND we are still in business despite numerous challenges! Our entire staff says THANK YOU, JOE!! You've been an amazing and responsive app owner, always ready to help and problem-solve, and reassure us, especially as our business was dependent on online and FB sales for a large measure of time. We are excited to see this new shift to include IG, and hope to continue with you as you grow for a long time!! Aloha and Mahalo from The Bead Gallery, Honolulu crew!

The Bead Gallery Honolulu
United States
Over 1 year using the app
Edited August 14, 2021

I like everything I've tried with SoldLive so much so I haven't tried any other app for this and I plan to continue with the SoldLive, no need to go elsewhere.. It has been simple to use and easy for my customers. I LOVE the fact that messenger shows them the options for them to click on if they didn't mention (size/color, etc) they don't need to know how to type it out. Thank you for that. I also appreciate the support emails and the cost is amazing. Thank you again for a great product,

Rhondas Beauty Banter Boutique
United States
Over 1 year using the app
November 23, 2021

This has been an amazing addition to my Shopify store. One of the best investments I've made to allow for more time freedom! Joe has been incredible to work with! Highly recommend to anyone wanting to take invoicing out of their weekly schedule!

Bling Boss Boutique
United States
Over 1 year using the app
January 24, 2022

I have been using this app for almost a year. I love it because I go live on Facebook and have a Shopify website. I don’t have to worry about double selling items because when I seek it on my Facebook live. The app will update my inventory on my website.

Sarah’s Treasures
United States
Over 1 year using the app
October 7, 2022

Best app ever. Try it and you will not regret it. Joe also offers the best customer service. It saves time.

Gtdazzlequeen
United States
Over 1 year using the app
April 2, 2019

This app is great. Exactly what I was looking for. Super easy to set up. I did have a little issue getting it to work properly with my store but a quick email to support and it was fixed in a day. Great product and great service. Thanks!
oldrocktees.com

Old Rock Tees
United States
Over 1 year using the app
January 31, 2023

I love the fact that SoldLive keeps track of my inventory. I don't have to worry about customers having to register to checkout. They can check out on Facebook or Instagram. This product is simple and easy.

Cons
I don't have anything I don't like about this product. Once you purchase, it is a game changer.

Lexy Gems
United States
Over 1 year using the app
SoldLive replied May 8, 2023

Thanks so much Lachandle!

If you'd like to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.

March 1, 2022

Absolutely AMAZING! I chose this over commentsold because customers do not have to register, they checkout directly on my website! Which is great for up selling! Customers love it as well!!!!! I’m am soo impressed that I have direct communication with Joe. That is seriously HUGE!

The Morgan Factory
United States
About 1 year using the app