Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

March 25, 2017

Very good app, it does everything I want without having to install several apps at the fraction of the price.

Customer service is fantastic.

Thank you

Carolina

Amano Artisans
United States
10 months using the app
Edited April 2, 2023

Great app to bolster your discounts on Shopify.
The customer support for a free app is also very helpful, prompt and effective.

DEALS KSA
Kuwait
10 months using the app
Orbit replied April 17, 2023

Thanks so much for this review!! - Emily, Head of Support

Edited January 31, 2017

One of the best Shopify apps we've come across. Seamless integration, super fast and a powerful feature set that makes creating bundles and other special offers a piece of cake. We should also mention that the app is constantly being improved and the team at Supple is very open and responsive to feedback.

From a customer (front end) perspective the app is really well thought out and include a number of out-of-the-box notifications that neatly advertise offers to your customers.

The speed of the app on the frontend of your Shopify store is huge advantage of this app over other options.

If you're looking for offers that can be excluded from Wholesale orders (we also utilise Supple's Wholesale app), this is THE option. Fantastic app.

Attaquer Cycling
Australia
10 months using the app
July 10, 2017

I have had a problem with the translations and they have solved it with a single email, so that is why it is worth it. By this I mean that if you do not know how to use something, they will help you in whatever

Hairstocks
Spain
10 months using the app
November 18, 2021

This app help us a lot in setting up bundle promotion. Technical support was very helpful and manage to fix my problem.

The Ugly Socks
New Zealand
10 months using the app
Orbit replied November 18, 2021

Very happy to hear this. Best of luck during BFCM! - Emily, Support Lead

May 16, 2020

Using this application for more than a year. Runs smoothy as per requirement during sales traffic. Super easy to install and setup offers.

SUGAR Cosmetics
India
10 months using the app
June 7, 2017

Very unsefull app and the support answer very quick !!

Thefrench Shop
France
10 months using the app
Edited August 3, 2018

Very good app, easy to use and performing !

Pautonnier
France
10 months using the app
December 12, 2020

App is excellent have been using for years. The support is among the best of any app developers we use. Would highly recommend

Tapered Menswear
United Kingdom
10 months using the app
May 16, 2021

I searched high and low for an app that allows the feature of two products for x dollars. Super happy with the userface and support has been amazing. Highly, highly recommend!

GLAMOUR GLASSES
Australia
10 months using the app