Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

February 26, 2021

This app has been fantastic for us. We tried it out through the holiday season and saw a nice jump in sales by being able to provide quickly customizable bundle offers. The Dev team was fantastic in helping sort out a few code tweaks as well!

Boogie Board
United States
11 months using the app
June 27, 2017

This app is great!! It does exactly what it says. And if you have any kind of issues the customer service is incredible!! They will get back to you right away and go out of their way to make sure you are happy with the app.

Frank Stella Clothiers
United States
11 months using the app
June 20, 2018

4.5 star

The options offered by the app are great. Need to improve on the support. It is a complex app that does a lot of edits to code base after customer click the checkout button. May interfere with cart-page-based upsell, cross-sell, discount code trigger, and store pick-up apps. Support team should try to do more throughout testing before handing back to the store. May take a few days or up to a month to fix everything. A good app after everything is working.

Give Co
Hong Kong SAR
11 months using the app
Edited June 20, 2023

This is a nice app. The only one I have found that lets me create Buy X Get Y by letting customers choose from a range of products with variables. Also has many other great functions.
Excellent, quick, very patient customer service. Thank you so much, Kay, for all your help.

thelingerieshopny
United States
11 months using the app
Orbit replied June 21, 2023

Thank you so much for leaving this review! - Emily, Head of Support

November 23, 2017

Amazing integration, and a support team that is to die for! Great work. Best smart discount app on the shopify marketplace. 10/10! Thanks!

-Robbie Owner/Operator https://redcupclothing.us

Sub Hub Global
United States
11 months using the app
October 16, 2019

The app is great, it has a lot of very useful features, and it is fast and quite easy to use.
The devs are very friendly and helpful, and our problem was resolved quickly. Thank you for all the hard work you put into making this app so great.

We Velvet
Romania
11 months using the app
May 23, 2017

Great support. App works as desired.

Naturally Tea
Australia
11 months using the app
April 23, 2019

Pixel Union was very helpful with helping us make sure it we got it set up correctly and working the right way. Having good results so far and looking forward to it!

Primeval Labs
United States
11 months using the app
November 9, 2020

Very fine app, it has al the discounts and settings that I need. Had some issues with translating, these were solved very quickly with the help of James. Thank you for that!

HandyTool
Netherlands
11 months using the app
January 5, 2016

Great app which has increased our cross-sell items. Easy to implement and amend.

Rx Lifestyle
Netherlands
10 months using the app