Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

June 20, 2018

4.5 star

The options offered by the app are great. Need to improve on the support. It is a complex app that does a lot of edits to code base after customer click the checkout button. May interfere with cart-page-based upsell, cross-sell, discount code trigger, and store pick-up apps. Support team should try to do more throughout testing before handing back to the store. May take a few days or up to a month to fix everything. A good app after everything is working.

Give Co
Hong Kong SAR
11 months using the app
November 23, 2017

Amazing integration, and a support team that is to die for! Great work. Best smart discount app on the shopify marketplace. 10/10! Thanks!

-Robbie Owner/Operator https://redcupclothing.us

Sub Hub Global
United States
11 months using the app
October 16, 2019

The app is great, it has a lot of very useful features, and it is fast and quite easy to use.
The devs are very friendly and helpful, and our problem was resolved quickly. Thank you for all the hard work you put into making this app so great.

We Velvet
Romania
11 months using the app
May 23, 2017

Great support. App works as desired.

Naturally Tea
Australia
11 months using the app
April 23, 2019

Pixel Union was very helpful with helping us make sure it we got it set up correctly and working the right way. Having good results so far and looking forward to it!

Primeval Labs
United States
11 months using the app
Edited April 2, 2023

Great app to bolster your discounts on Shopify.
The customer support for a free app is also very helpful, prompt and effective.

DEALS KSA
Kuwait
10 months using the app
Orbit replied April 17, 2023

Thanks so much for this review!! - Emily, Head of Support

November 9, 2020

Very fine app, it has al the discounts and settings that I need. Had some issues with translating, these were solved very quickly with the help of James. Thank you for that!

HandyTool
Netherlands
11 months using the app
January 5, 2016

Great app which has increased our cross-sell items. Easy to implement and amend.

Rx Lifestyle
Netherlands
10 months using the app
March 25, 2017

Very good app, it does everything I want without having to install several apps at the fraction of the price.

Customer service is fantastic.

Thank you

Carolina

Amano Artisans
United States
10 months using the app
Edited January 31, 2017

One of the best Shopify apps we've come across. Seamless integration, super fast and a powerful feature set that makes creating bundles and other special offers a piece of cake. We should also mention that the app is constantly being improved and the team at Supple is very open and responsive to feedback.

From a customer (front end) perspective the app is really well thought out and include a number of out-of-the-box notifications that neatly advertise offers to your customers.

The speed of the app on the frontend of your Shopify store is huge advantage of this app over other options.

If you're looking for offers that can be excluded from Wholesale orders (we also utilise Supple's Wholesale app), this is THE option. Fantastic app.

Attaquer Cycling
Australia
10 months using the app