Reviews (666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
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Great app, great customer service! They reach out to you very fast, responsive and helpful. Thank you.
So glad to hear this :) We're happy to help! - Emily, Support Lead
Had some troubles with other apps that had technical issues (i.e. deal I set was different from the deal displayed on my store).
Have found this app very helpful! Great functionality and deal options. Would recommend
Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.
Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.
Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead
Application vraiment top! :)
Service clients compétant et dévouant ! :)
Je recommande cette application ! :)
Gran soporte y aplicación, me ayudó a resolver el problema de la oferta en el carrito de mi tienda, los recomiendo ..
¡Gracias por sus amables palabras! - Emily, Support Lead
This app has helped us to create a gift with purchase promo and we like the fact that we can combine it with Shopify promo code if we decide to run 2 promos at the same time.
I used to love this app but recently it has become really unstable and causing huge customer service issues. Bulk discounts or BOGOF are a nightmare, it misses so many items off even though I group them into collections there seem to be more combinations that do not work than those that do. This means whenever we run an offer our CS team are inundated with angry customers that cant get the advertised offer to work. Currently about to uninstall and find a better solution.
We're so sorry to hear you're having trouble! If you're willing to reinstall, we'd be happy to get you the help you need. We've sent you an email with more information. Hope to hear from you soon.
Some oddities here and there, but overall a great app. On top of that it has great customer service and a good helpsite. I would take an app that has some minor inconveniences with good Customer Support, and a good helpsite over one that is perfect and doesn't have those any day. If I have an issue I know they'll help me resolve it. 5+ Stars for CS, and Help Site, 4 stars for missing features that would be nice to have.
I was trying to set up a multiple stage upsell, but ran into several issues.
James emailed me back the next day with full intention to solve my issues.
I went with his idea, because I didn't understand their system enough.
As a drop shipper, I recommend this if you are looking to bump up those #s.