Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

July 9, 2020

Conversion rate is the most important metric to any store owner. And no app increases your conversions better than ultimate special offers. It offers multiple features like upsell, bundles, bogos, etc. You don't need to download multiple apps to perform these functions as it will slow your load speed and decrease your conversions. Customer service is also impeccable.

Moximer
United States
About 2 months using the app
October 22, 2021

This app is going to allow us to do a myriad of different offers both online AND in store which is huge for us! The versatility is great and the service has been phenomenal too! So happy to have found this!

The Nest at 112
United States
About 1 month using the app
Orbit replied October 25, 2021

Thank you for the kind words! - Emily, Support Lead

November 29, 2018

Super easy to set up and use. Worked great through the BFCM weekend sales on PNWJourney.com. We definitely recommend.

PNW Journey
United States
About 1 month using the app
August 20, 2017

These guys literally were helping me at 4:00am to correct a couple self inflicted issues. This app rocks. 2 days in and my AOV is already up 15%. Thanks guys!!!

Bleulilly
United States
About 1 month using the app
November 29, 2022

This app does a great job, it's very easy to set up and the support is very reactive. They even did some custom jobs for our shop to make it work with our lazyload app. Recommend!

Folkster
Ireland
About 1 month using the app
Orbit replied November 29, 2022

I'm really glad to hear this! - Emily, Head of Support

November 4, 2020

Love the app. Emailed them regarding a small setting that we need on our end and they were happy to help.

Comfort Republic Global
Singapore
About 1 month using the app
June 2, 2022

Good service support however will be good if they allow promotional price to be shown on the collection page instead of only at the cart

Marc Anthony Singapore
Singapore
About 2 years using the app
Orbit replied June 3, 2022

Great feedback! I will be passing this along to my product team. Thanks so much for sharing! - Emily, Support Lead

April 14, 2019

Just like other reviewers, loved this app but since they updated it is horrible. It will show the discount until check-out then drop the discount during the credit card payment section. Loyal customers are getting pissed and I don't blame them. Support has tried but have found NO answer so going to delete and move on. Not paying for something that won't work 100% of the time.

Earthroma
United States
About 2 years using the app
August 5, 2022

We've been using USO for about five years now, about four times per year, specifically for the "free gift with purchase" option. It works pretty well with our theme (we've even switched themes and it still works fine), and it makes it easy on us. I wish that the offer loaded faster on the cart page, as sometimes customers are impatient and click to the checkout too quickly before the free gift has been presented to them. Other than that, it's wonderful. Orbit support is also fast and helpful. Paige helped me within the hour of reporting an issue, and solved it for me immediately. Thanks, Paige!

Calamityware
United States
About 2 years using the app
Orbit replied August 5, 2022

Wow, thank you so much for sharing. This might be the best review we've ever received. I really appreciate you taking the time to leave such kind words, and I absolutely will pass this feedback along to Paige! - Emily, Head of Support

November 11, 2021

Great customer service. I had issues with something I could not fix myself and the team helped me as soon as they could.

Nummer Schilder Store
Netherlands
About 1 month using the app
Orbit replied November 11, 2021

Thanks so much for the review! This means a lot :) - Emily, Support Lead