Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its versatile promotion tools, including bulk buy and volume-based offers. They praise its user-friendly interface, seamless store integration, and efficient support team. The app's ability to handle various offer types and its up-sell and cross-sell features are appreciated. Merchants also value the customer-facing features that promote engagement with discounts. The app's compatibility with various themes and no need for manual coding or special integration is a plus. Some merchants have replaced multiple apps with this one due to its comprehensive functionality.

January 19, 2021

It gives a bunch of different options to make offers. I had a problem and they solved it quickly by mail.

About 1 month using the app
February 4, 2017

Absolutely love it! I've tried a few that claim to do the same thing but this is the best by far.

The Luxe Lens
United States
About 1 month using the app
Edited February 23, 2017

This App is Awesome! I say that because it doesn't require any coding and helps you get your business up and running pretty fast. I had one problem with the app, and the tech team helped me out for 3 days straight which is amazing to see as well. I highly recommend this app, and will be upgrading soon as well :)

About 1 month using the app
October 8, 2021

Great support service!
Even when the app does not have some specific features we would like to have (such as the option to give to the customer only one gift at a time when you want to have different gifts available to choose at the same time), the support has always been very kind with us and solved any issue or personalization request.

Maison Peony
About 1 month using the app
Orbit replied October 12, 2021

I am happy to hear you had a good experience! Glad my team could help :) - Emily, Support Lead

September 14, 2021

It's almost perfect - the upsell/cross-sell bits are great. The gift with purchase could be so much better though - it's very slow to load on the basket page and would be even better if it could be automatically added to the basket. I did speak to their support team about this and was given a generic response about improving site speed using tools like Google Page Speed.

Neal & Wolf
United Kingdom
Over 1 year using the app
Orbit replied September 14, 2021

Thanks for the feedback about the gift offer. I've shared it with my product team, we really appreciate it! - Emily, Support Lead

June 4, 2020

This is a powerful app for promotions. I can largely recommend it and customer service is excellent. I would love a free gift with purchase function. Also, reporting could be improved as my store coupons used in conjunction with this app will be overwritten and I am loosing my coupon insights. The minor bugs that prop up when updating a theme, are being fixed quickly by the helpful support team.

Manuka Honey of NZ
New Zealand
Over 1 year using the app
June 10, 2017

Perfect App! I really recommend to install this app!

30 days using the app
May 12, 2020

There were some pending issues since installing the app on our site. However, Patrick took the time to source out the problem for us. Really appreciate it! Great app to have if you are looking to offer your customers bundle deals or other ongoing promotions.

Souley Green
Over 1 year using the app
July 29, 2020

Doesn't work. Never got an answer. No help at all. Shows at random products in different languages on different websites...

Over 1 year using the app
April 5, 2017

So far, the app is great and is really helping our business with special offers. We ran into a little problem with the Free Gift offer, but SuppleApps Support team responded quickly and helped us fixed the issue. Great app and customer service!

Buck Scientific Norwalk
United States
29 days using the app