Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

Edited February 28, 2017

I recently switched from Buy 1 Get 1 app to this new one. This app is extremely powerful and very well coded. The support provided by Marius and his team are top notch as usual. Keep up the great work!

Vanika Jewelry
Canada
About 1 month using the app
September 6, 2017

An invaluable tool - does what it says with many options to customize for your store. Support is quick (within a day, as advertised), efficient and, most importantly, helpful!

Yawkeywaystore
United States
About 1 month using the app
February 15, 2017

Literally the best discount app on the market. Shopify directed me to another one that ended up costing me $500 in development time and still didn't work. This app took 5 minutes and worked perfect.

Olienbody
United States
About 1 month using the app
June 23, 2020

Great App! Support is amazing, fast and reliable. App has multiple options and is very helpful to create upsells, bundles, etc.

Colchones Dormilón
Mexico
About 1 month using the app
October 19, 2019

Thanks to this app you can create super effective offers like "buy 2 get 1 free" and the best customer service without a doubt. I recommend it 100%!

Boosting Childhood ®
Spain
About 1 month using the app
January 19, 2021

It gives a bunch of different options to make offers. I had a problem and they solved it quickly by mail.

Serendipithy
Spain
About 1 month using the app
February 4, 2017

Absolutely love it! I've tried a few that claim to do the same thing but this is the best by far.

The Luxe Lens
United States
About 1 month using the app
October 8, 2021

Great support service!
Even when the app does not have some specific features we would like to have (such as the option to give to the customer only one gift at a time when you want to have different gifts available to choose at the same time), the support has always been very kind with us and solved any issue or personalization request.

Maison Peony
Mexico
About 1 month using the app
Orbit replied October 12, 2021

I am happy to hear you had a good experience! Glad my team could help :) - Emily, Support Lead

September 14, 2021

It's almost perfect - the upsell/cross-sell bits are great. The gift with purchase could be so much better though - it's very slow to load on the basket page and would be even better if it could be automatically added to the basket. I did speak to their support team about this and was given a generic response about improving site speed using tools like Google Page Speed.

Neal & Wolf
United Kingdom
Over 1 year using the app
Orbit replied September 14, 2021

Thanks for the feedback about the gift offer. I've shared it with my product team, we really appreciate it! - Emily, Support Lead

November 7, 2022

the bogo app didnt work when customers went to pay on last step. didnt take off discount. unfortunately i didnt realize this till three days later and no sales.

Spotted Gecko Clothing
Canada
Over 1 year using the app
Orbit replied November 7, 2022

I'm sorry to hear you're having trouble! I've sent you a message to get this resolved, please check your inbox (including spam) and get back to me ASAP! - Emily, Head of Support