Reviews (671)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through its variety of promotional tools such as BOGO and discounts. It features a user-friendly interface and easy Shopify integration, allowing quick promotion setups. The responsive customer support is praised for its effectiveness and personalized assistance. Merchants appreciate the comprehensive customization options and reliable performance, making it a valuable tool for enhancing marketing strategies.

May 11, 2017

Excellent app and awesome support!
They reply very quick and they created a workaround for my theme in a VERY short time. Try this app and youll see how easy it is to use

Mamamilla
Denmark
2 months using the app
Edited May 20, 2021

Run Fast! I wasted my time learning and testing the app before I realized this!
What is Shopify doing allowing an app to charge me $499 a MONTH in fees on a per transaction basis before they become unlimited? That is $6000 a year!
I might see the value if your app is directly responsible for the sale, as is the case with a portion of the online sales. Unfortunately, many of those sales are ...

babyandme.ca
Canada
2 months using the app
Orbit replied May 5, 2021

Thanks for your feedback. Our pricing model allows merchants to pay according to the value they’re getting from the app. Only orders processed with a discount from the app ...

June 16, 2021

It is a very useful app!It helped me increase my sales a lot. And the technical support staff are very patient,Dealing with problems quickly!

ORIENT CODE
Hong Kong SAR
2 months using the app
January 14, 2022

Muy bersatil y buen soporte al cliente, aunque no puedes tener ofertas con precio fijo si usas multi divisa

Vershar
United States
2 months using the app
Orbit replied January 17, 2022

¡Gracias por la reseña! - Emily, Support Lead

September 30, 2021

Great App and wonderful support team. Had an issue while I was trying to create an offer, approached the support team, and got it resolved. Would definitely recommend it.
Good Luck

KheenKhaab®-Designer Studio
India
2 months using the app
Orbit replied September 30, 2021

Thanks for the review! Glad we could help :) - Emily, Support Lead

December 4, 2021

Why would someone use this app? JUST CHECK THE REVIEWS!
Terrible support, no live chat, the app wont stick together discounts and will work partially.

unlimitedclassics
United States
2 months using the app
Orbit replied December 4, 2021

Hi there, I'm sorry to hear you're having trouble getting in touch with us. I don't see any messages from you in our system, so I've sent you a fresh email to connect with ...

Edited July 18, 2019

Some elements/colors require help from the support team if you don't have coding skills. Nonetheless, This app converts well. Declan from the support team made the adjustments we requested and we secured an upsell 15 mins after. Thanks, Declan!

Passion Buys
Malaysia
2 months using the app
December 27, 2021

Great app, great customer service! They reach out to you very fast, responsive and helpful. Thank you.

Shop U&J
United States
2 months using the app
Orbit replied January 4, 2022

So glad to hear this :) We're happy to help! - Emily, Support Lead

December 4, 2017

Had some troubles with other apps that had technical issues (i.e. deal I set was different from the deal displayed on my store).

Have found this app very helpful! Great functionality and deal options. Would recommend

Wooden Creation Crafts
Canada
2 months using the app
April 19, 2017

Really happy with the app, shame we cannot get tracking information from where customers came as Shopify doesn't permit that. :(

Tactivo
United Kingdom
About 2 months using the app