Reviews (670)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through its variety of promotional tools such as BOGO and discounts. It features a user-friendly interface and easy Shopify integration, allowing quick promotion setups. The responsive customer support is praised for its effectiveness and personalized assistance. Merchants appreciate the comprehensive customization options and reliable performance, making it a valuable tool for enhancing marketing strategies.

May 12, 2020

There were some pending issues since installing the app on our site. However, Patrick took the time to source out the problem for us. Really appreciate it! Great app to have if you are looking to offer your customers bundle deals or other ongoing promotions.

Souley Green
Singapore
Over 1 year using the app
October 27, 2022

Your app can't be opened now and can't contact the service. can someone help me? we need to change the discount information now but we can't do anything.

uwinshair.com
China
About 2 years using the app
Orbit replied October 27, 2022

Hi, we don't have any messages from you in our support inbox! I've sent you a message now, please respond to me ASAP and I will get this sorted out for you :) - Emily, Head of Support

October 31, 2017

Excellent app with great features. Also terrific support. I recommend!

Dev Beyondskin
United States
28 days using the app
August 21, 2021

I needed a bit of customer support to get it running smoothly. Rob was terrific and helped resolve the issues. App is running great and is already producing results!

Qi Mushrooms
Canada
27 days using the app
Orbit replied August 23, 2021

That's awesome that the app is already producing results for you!! Thanks for the positive review :) - Liz, Marketing

November 19, 2017

I love that you can do tiered discounts and it is pretty self explanatory. My only wish is that support was more available for those on the West Coast. I did receive support on the weekends which was very helpful!

Della Q
United States
Over 1 year using the app
August 17, 2020

Good app, great customer support.
Have to learn the details of how it works to get all the benefits.

Persetini Global
United States
27 days using the app
August 15, 2017

I have tried other discount apps but this one is the best for my store.

Cheap Basketball Shoe
China
27 days using the app
November 2, 2018

Doesn't work, i have to cancel the orders and apply the discount manually. Have contacted them twice about the issue but no response so far. I need my money back.

Ethnic Rajasthan
India
Over 1 year using the app
January 5, 2021

sois los mejores muchísimas gracias por todo, me habéis sido de gran ayuda y de gran utilidad, lo recomiendo 100%

TuHogarFavorito
Spain
26 days using the app
Edited September 21, 2021

During the process of building a site for a Fortune 500 company, we studied 30+ apps related to promotion campaign management. Our ideal app should support the following patterns of promotion campaign. (1) buy A with discount type.
(2) buy A and B with discount type.
(3) buy quantity A with discount type.
(4) buy A over amount with discount type.
(5) buy A, get C with discount type.
(6) buy A, get C with discount type in next purchase. Ultimate Special Offers came out at the top of the list for several reasons. (a) User interface compatible in style with Shopify native user interface.
(b) Able to support most of our target campaign management patterns.
(c) Speedy support from the team led by Rob. The support team helped to identify incompatibility with another app and rectify the situation to allow us to proceed with the testing of USO. All in all, it has been a pleasant experience working with the USO team.

HSHK
Hong Kong SAR
25 days using the app
Orbit replied September 24, 2021

I am *SO* happy to hear this! It's great to hear such positive feedback. Thanks! - Emily, Support Lead