Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

February 6, 2017

The name of this app is really right. In a single app, and in one place you can find all the most important and advanced functions to handle the promotions on the site.

The application has very sophisticated features, but it has the great advantage of being very simple and iuser friendly. I'm still practicing with it, but I think this could be the killer app that solves the problem with using coupons eliminating the friction in the use of them by the visitor and increasing therefore the sales volume.

I have to give a big thank to all the guys of the development team: I was fortunate to have been inserted as beta tester in the launch of the app, and developers are implementing with great precision all my requirements. I could not really ask for more.

I think this is really the definitive app for promotions.

Napura
Italy
20 days using the app
December 13, 2018

My app hasn't worked for 2 days already and hadn't heard back from their support service. Disappointing to have this issue during the busiest time of the year. We've had to refund customers since the app has failed multiple times.

MOIRA BEAUTY
United States
About 1 year using the app
October 27, 2017

Awesome customer service, was flexible and receptive to requests :)

Modern Status
United States
19 days using the app
June 28, 2017

Really good customer service and great functional app! Sometimes, overlapping special offers don't really work quite as well but overall, I give this app a thumbs up!

Go Go Beauty
Canada
12 months using the app
May 26, 2020

They have the worst customer support. If you have any issues you cannot simply get any help. Very disappointed!

Cloyers
United Kingdom
12 months using the app
Orbit replied May 26, 2020

It looks like your original messages caught us over the weekend. We responded to you yesterday but haven't heard back yet! We just sent you another response, please have a look so we can get your issue resolved. Thank you!

June 29, 2018

So far is working great! I has made our website make more sales! Thanks!!

Allocacoc Corporation
United States
18 days using the app
September 24, 2021

It's OK, but very tricky to get working correctly. The various appearance options to promote the special offer are confusing and usually don't work well without a lot of trial and error. (we have never got the banner to appear in product images). The pop-up appearing in the checkout is so slow, that most customers click on before it even appears. It has potential but seems buggy and the user interface is poorly thought out and confusing. Support is also slow and responses are normally next day if you are lucky.

Bee Good
United Kingdom
Over 1 year using the app
Orbit replied September 24, 2021

Hi there! It looks like our app was conflicting with some of your theme settings. We've manually placed the app now and the issue has been resolved! Please check your inbox and respond ASAP :) - Emily, Support Lead

April 20, 2018

This app works well for us. If you're a big analytics nut, be sure to set up with their recommended companion apps so that Google tracking and Analytics within Shopify report promo sales properly. Otherwise, the draft order flow will skew your data pretty drastically. All-in-all a great stop gap on our way to Shopify Plus.

Boodywearus
United States
11 months using the app
Edited April 16, 2018

It's a decent app does what it says, but it has problems Buy X Get Y ...works but is also broken.

When I add two products to my cart and it is B1G1 Free if you back out of the cart change the quantity to 1 and then go to check out it keeps the coupon and takes the total off one product and gives a free order... I spent way too long canceling FREE orders because of this. ugh.

Zdoze
United States
Over 1 year using the app
August 10, 2020

Very good support! I dont know how good the APP works but the support is amazing and respons fast. Hope many sales will follow!

QuickPlay
Austria
16 days using the app