Ultimate Special Offers , 652 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to run various promotions, including BOGO and quantity breaks, and its seamless integration with Shopify themes. Its intuitive interface is praised for boosting conversions. The customer support team is highly commended for their exceptional service, particularly in resolving compatibility issues with third-party checkouts and other apps. The app's pricing is deemed reasonable for its features, and the developers are responsive to feedback, often implementing new features based on merchant requests.
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Guys, I'm sorry - I've had it with this app. It just stops working randomly. We'll wake up to dozens of support tickets where customers can't get the promo to work. Not only is it losing us sales, it's costing us money to make things right.
Please, make this app work. I love it when it works. I absolutely hate it when it doesn't.
Great app. I just upgraded from the Buy x Get y app that these guys also make and am loving the simplicity of this app and that it just works. Plus I'm excited about all the new options for running special offers. Great customer service and great app. Very happy.
I'm holding off on the 5th star because I don't yet know what lies ahead, just having installed the app.
Last year around this time I tried a BOGO app that required not one, but two apps to be installed. I messed around with it for a whole weekend - maybe 10 hours - and it turned out to be incompatible with my theme. I rewrote the liquids and banged my head against the wall, using customer service repeatedly. Finally, they refunded my $, something that they "don't do." They were very helpful, but I can't get those lost hours back. Special Offers was a simple one click to install and then a few parameter settings and I was done. Hallelujah!
Easy to use app, however, does NOT work with Smile.io. Able to stack Smile.io coupon codes, but USO does not change coupon from Issued to Used. The customer sees used coupons from the launcher as still active, but they are disabled. Didn't realize the issue was coming from USO after giving Smile.io a headache trying to figure out why. I've wasted a ton of money trying to make it right with customers. I hope they fix the issue in the future.
Hi! I'm so sorry to hear you're experiencing trouble with the app and its compatibility with another app. I've sent you an email just now, looking forward to hearing from you! - Emily, Support Lead
We cant use it because the support team its ineficient. Plase can you contact us as soon as possible because its really importat for this company setting our offers
Hello! It looks like we've sent you a few replies, and we're waiting to hear back from you now. :) Please have a look in your inbox and respond ASAP. Looking forward to hearing from you! - Emily, Support Lead
We had problems with the installation and in 24 Hs everything was solved. Very good attention and predisposition for the solution of the problem.
Great App! I love it! Very user friendly, easy to use, customers get awesome deals, everyone is happy! :) . Another PLUS! Sent them an email on thanksgiving and they gladly helped me to resolve my issue within little time! Thank you guys! You're the best Discount APP there is
Useless!! after i installed it and money deducted immediately because i had the app before and it was working fine but removed it for some reason, now after i reinstalled it, the app has big issues and is not performing well, I sent 2 requests to developer but i did not get any feedback my tickets numbers are 239406 and 239429
after i set the offers, they show cart total value as ZERO for customer, other offers shall give a specified discount for customer in cart page but they give a totally wrong value. I wasted my time creating offers and sending tickets without any hope!!!
Hi there! We've responded to your request, however, sometimes these responses end up in your junk mail—please check there. We've also escalated your query to our development team but it looks as though you've uninstalled the app. Please check your inbox for an email with more instructions on how we can solve this problem.
Pretty good app with a lot of different types of sales you can run through it. Live chat support is always quick to respond and help.
Thank you for this review, I'm so glad to hear our chat support was helpful for you! - Emily, Head of Support
Set the discount I am using for the end of 2017. Every day, people come to ask me why I can’t use it.
Hello! It sounds like the date on your offer was set to 2017, meaning it wouldn't be visible to current customers. We've sent an email with instructions on how to fix this—please get back to us when possible so we can solve this problem.