Reviews (670)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through its variety of promotional tools such as BOGO and discounts. It features a user-friendly interface and easy Shopify integration, allowing quick promotion setups. The responsive customer support is praised for its effectiveness and personalized assistance. Merchants appreciate the comprehensive customization options and reliable performance, making it a valuable tool for enhancing marketing strategies.

November 28, 2020

I've been using this app a couple of weeks and already have over 30 upsells from it. It works, I've used others that work too but the bang for the buck and professional look and feel makes it better. Easy to use and well. And support is pretty good too. 5 stars

Canine Athletes
United States
21 days using the app
February 18, 2018

The program is good, but the biggest issue we have is that none of the promos apply to a recovered cart. Apparently Shopify does not allow access to recovered carts and USO can't manipulate them.

Windham Weaponry
United States
About 1 year using the app
July 13, 2021

I have met some problem and they are very patient to help! That very good for me, i will keep using it.

Perri Foia
Hong Kong SAR
21 days using the app
Orbit replied July 13, 2021

Thank you for your review, Perri! We're so happy you enjoy the app and our support ☺️ - Rosie, Merchant Success

June 19, 2023

¡Estoy encantado de compartir mi experiencia con esta increíble aplicación y su equipo de soporte! Desde el primer contacto, me han sorprendido gratamente con su eficiencia y atención personalizada.

Waterloon®
Spain
20 days using the app
Orbit replied June 21, 2023

¡Gracias! - Emily, Head of Support

July 1, 2020

One of the best app for discounts . It is very verstile.very easy to use. and best part is it does not look clumpsy on any theme. It is very clean and professional looking. Very good support as well. I used their themes and apps and I have no complains whatsoever. I dont think there is any other app that is better than the ultimate special offers app and i have tried many. this is by far the best one

Prettyclick Cosmetics
Nepal
20 days using the app
November 2, 2018

Customer support is VERY slow. Expect for your email to be replied in 3-4 days.
Also, a member of support made a change on my site (a simple task of taking something out of a page) and ended up messing up, making the checkout button NOT WORK?!?! so many of my customers clicked checkout only to stay on the same page. Got lots of emails.
Then I still had to wait an extended amount of time just to get the regular page running again... disappointing.

I am willing to give it another try for upsells. We'll see how it goes..

Net Zero Straw
Canada
About 1 year using the app
Edited April 24, 2019

The issue has now been resolved and back working as it should so a thank you for that.
Been using for a while now with no issues at all. HOWEVER ITS STOPPED WORKING AND LOSING US ££££££££££ EVERYDAY. DISCOUNTS APPEAR IN THE CART BUT AT CHECKOUT NOW VANISH. WE ARE LOSING OUR REGULER CUSTOMERS IN DROVES AS THEY ARE NOT GETTING THE PROCES THAT ARE ADVERTSED AND WHAT THEY ARE USED TO.
I HAVE EMAILED AND STILL NOT FIXED GIVING ANOTHER 12HRS THEN WILL BE LOOKING AT OTHER OPTIONS.
Shame really as worked well but when it doesn't work its loses you a lot of orders.

The Weston Biltong Company
United Kingdom
Over 1 year using the app
Orbit replied April 9, 2019

Hi Ryan, we're sorry to hear you're having trouble. We've prioritized this issue and are working to get it resolved as quickly as possible. Please check your email for the latest updates. Thanks for your patience.

February 6, 2017

The name of this app is really right. In a single app, and in one place you can find all the most important and advanced functions to handle the promotions on the site.

The application has very sophisticated features, but it has the great advantage of being very simple and iuser friendly. I'm still practicing with it, but I think this could be the killer app that solves the problem with using coupons eliminating the friction in the use of them by the visitor and increasing therefore the sales volume.

I have to give a big thank to all the guys of the development team: I was fortunate to have been inserted as beta tester in the launch of the app, and developers are implementing with great precision all my requirements. I could not really ask for more.

I think this is really the definitive app for promotions.

Napura
Italy
20 days using the app
December 13, 2018

My app hasn't worked for 2 days already and hadn't heard back from their support service. Disappointing to have this issue during the busiest time of the year. We've had to refund customers since the app has failed multiple times.

MOIRA BEAUTY
United States
About 1 year using the app
October 27, 2017

Awesome customer service, was flexible and receptive to requests :)

Modern Status
United States
19 days using the app