Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

May 22, 2019

This app was free and now it started charging me without telling me i had to pay for it, i would like a refund from that. because i was not told and i would of deleted it

Reppit
Australia
2 months using the app
Orbit replied May 23, 2019

Hi there! Ultimate Special Offers has a free 10-day trial, after which there is a monthly fee. However, we never charge without consent as payment requires authorization by the account owner first. In case you'd like more information about this process, we've sent you an email about payment authorization.

June 1, 2017

This is a wonderful app! Easy to use and has several different types of offers available. Discounts are added to the cart automatically! Would definitely recommend this app!

High Spirits Flutes
United States
2 months using the app
November 1, 2017

All I can say is, "I LOVE THIS APP!!!" Easy to use and works great!
Thank you!!!

Hermoola
United States
2 months using the app
June 4, 2019

THANK GOD I FOUND THIS APP. There is no app the allows an adequate bundle. I've been spending days trying to create an efficient and easy to click on bundle with variants and this does the job. Thank you so much for this product.

Kaws & Effect
United States
2 months using the app
November 10, 2021

The new theme is having some problems in showing up, the team quickly response to my request, friendly and helpful.

Every Day And Night
Hong Kong SAR
2 months using the app
Orbit replied November 11, 2021

Happy to hear we were able to get the issue resolved quickly! - Emily, Support Lead

June 1, 2017

The only app that brought me sales from day one! This is a keeper!! Great support as well!! Cheers guys

Exclusive Jewelry Muggles
Netherlands
2 months using the app
May 11, 2017

Excellent app and awesome support!
They reply very quick and they created a workaround for my theme in a VERY short time. Try this app and youll see how easy it is to use

Mamamilla
Denmark
2 months using the app
Edited May 20, 2021

Run Fast! I wasted my time learning and testing the app before I realized this!
What is Shopify doing allowing an app to charge me $499 a MONTH in fees on a per transaction basis before they become unlimited? That is $6000 a year!
I might see the value if your app is directly responsible for the sale, as is the case with a portion of the online sales. Unfortunately, many of those sales are attributed to the my marketing. We can get into how many companies have their hand in a new business owner's pocket by the time you take your cut for the final accounting, but my store isn't a startup that is adding a sale at a time. We are coming into this app selling 6,000 items a year on discount. The major issue is having the same pricing structure with Shopify POS. My store design and staff are converting the sale. Your software is just doing the accounting in this case.

babyandme.ca
Canada
2 months using the app
Orbit replied May 5, 2021

Thanks for your feedback. Our pricing model allows merchants to pay according to the value they’re getting from the app. Only orders processed with a discount from the app will be charged a transaction fee. $499 is the max we would ever charge you (and it rarely happens.) If you don’t receive any orders, you don’t pay. Many of our competitors do this as well; it’s fairly standard to charge a fee based on how much you use the app.

June 16, 2021

It is a very useful app!It helped me increase my sales a lot. And the technical support staff are very patient,Dealing with problems quickly!

ORIENT CODE
Hong Kong SAR
2 months using the app
January 14, 2022

Muy bersatil y buen soporte al cliente, aunque no puedes tener ofertas con precio fijo si usas multi divisa

Vershar
United States
2 months using the app
Orbit replied January 17, 2022

¡Gracias por la reseña! - Emily, Support Lead