Reviews (661)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its variety of promotional tools such as BOGO, quantity breaks, and discounts, which effectively boost sales and enhance customer experiences. It features a user-friendly interface that facilitates easy setup and integration, operating efficiently without impacting website speed. The app is noted for its seamless integration with Shopify and compatibility with various themes. Customer support, particularly staff members like Alex, Kay, and Emily, is praised for their quick and effective responses, often providing same-day solutions. Merchants find the pricing affordable and transparent, and appreciate the app's reliability and regular updates that keep it relevant and effective.

January 23, 2021

I can't give more than 2 stars to this app for one simple and logical reason: You can't choose variants for your offers! For example, If you sell T-shirts and you want to offer a discount on a specific color, you can't! You have to choose all T-shirts and offer a discount on ALL. I think that this must be corrected..

Splyni
Spain
13 days using the app
Orbit replied January 25, 2021

Thank you so much for your feedback. Variant targeting is on our roadmap currently and while I don't yet have an official ETA, I can tell you it's being worked on currently. I've sent you an email with more information, please check your inbox. Looking forward to your reply!

February 14, 2017

Thank you for your fast help! Went through 3 different discount apps before getting this one to work. Its Great!!! Ask for help setting up :)

Wristwidget
United States
12 days using the app
March 6, 2017

App works just as described. Marius was there to help with anything. Wonderful experience!

Rufus Teague
United States
12 days using the app
May 21, 2020

It's works great for their features and good responsible for support. But the limitation is not to work with other apps like Whole sale discount or another discount apps.

BFF
Thailand
11 days using the app
March 12, 2017

Great app. I just upgraded from the Buy x Get y app that these guys also make and am loving the simplicity of this app and that it just works. Plus I'm excited about all the new options for running special offers. Great customer service and great app. Very happy.

Hooplakids
New Zealand
11 days using the app
December 5, 2017

Great App! I love it! Very user friendly, easy to use, customers get awesome deals, everyone is happy! :) . Another PLUS! Sent them an email on thanksgiving and they gladly helped me to resolve my issue within little time! Thank you guys! You're the best Discount APP there is

Colombian Made
Colombia
10 days using the app
October 25, 2019

It's been 2 day, and they never answer your question. I've talked to them through Email, Twitter. No Reply!!! Don't care about customer.

BOVANNI
Hong Kong SAR
10 days using the app
Orbit replied October 28, 2019

Hi there! We received your message and replied shortly after, however, it looks like there might be a timezone difference between us. If our response isn't in your inbox, please be sure to check your junk mail to see if it ended up there. Thanks!

February 16, 2019

App worked great, it did exactly what we needed it to. We will definitely use for our next promotion!

salisskincare
United States
9 days using the app
Edited August 3, 2021

The discount feature is not integrating properly. It doesnt show in my cart drawer. I asked for assistance but they they keep throwing random ans and no help. Very bad service. plan to uninstall if there is no help today also.

Belora
India
9 days using the app
Orbit replied August 3, 2021

Hi there! We are so sorry to hear about your experience with Ultimate Special Offers. We have our team actively fixing this and properly integrating the app with your theme. Thank you so much for your patience while we look into this!

November 20, 2017

just got the app but support is great so far

Gentba3
United States
9 days using the app