Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 1, 2024

Beautiful app

My Store
United States
2 minutes using the app
Spocket replied October 2, 2024

Thank you for your kind words! We’re so glad you find the app beautiful. We strive to create a great experience for our users. If you have any questions or feedback, feel free to reach out. Enjoy using Spocket! - Eleanor

April 25, 2024

so far i love the product selection and ease of use on the website. hoping shipping and quality is just as good

Heyday Outlet Home Decor Plus
United States
2 months using the app
Spocket replied April 26, 2024

We're delighted to hear that you're enjoying the product selection and finding the website easy to use! We strive to maintain high standards for shipping and product quality, and we're confident you'll be satisfied with both. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help ensure your experience with Spocket exceeds your expectations.

Happy Spocket-ing!

August 18, 2024

Confiable

My Store
United States
About 1 month using the app
October 17, 2024

Great experience

Island-Besties
United States
4 minutes using the app
Spocket replied October 18, 2024

Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with us. If there’s anything specific you enjoyed or if you have any suggestions, feel free to share. We look forward to serving you again! - Eleanor

May 19, 2024

Makes a lot of confusing tasks turn to simple clicks.

The Rizz
United States
About 1 month using the app
Spocket replied June 23, 2024

We're glad to hear that our interface has simplified tasks for you! That's exactly what we aimed for - making it easy and efficient for merchants like you. - Erwin

Edited May 21, 2024

Do not install this app. Even when you sign up for the free version, they will start charging you for a paid version and WILL NOT STOP!! I have been trying for a month to get them to acknowledge that I do not owe them and they keep harassing me.

Do yourself a favor and use a different app.

After the response from the company, I have to add this to my review.

Over the last 2 days I have been called over 10 times by this company. Several of those calls were made before 7:00 in the morning. None of these times did the company leave a message. This type of harassment is exactly why I left the original review. The company can say whatever it wants to about its customer service, but I have experienced the "service" first hand.

My original review stands. Do NOT install this app. If you do, you will regret it.

East Urban Rides
United States
14 days using the app
Spocket replied May 20, 2024

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abby

November 16, 2024

It's been great so far. Everything is very easy to navigate an is explained in a easy to understand manner.

Cincy's Discounted Smoking Accessories and Things!
United States
Spocket replied November 18, 2024

Thank you for the kind words! We’re so glad to hear that you’re finding the platform easy to navigate and the explanations clear. Our goal is to make everything as simple as possible, and we’re happy to know it’s working well for you. If you need anything, don’t hesitate to reach out!- Eleanor

April 2, 2024

The service was excellent! The attendant John was extremely professional and helpful, answering all my questions. Impressed with the perfect and practical platform. Quality and high standard products.

Braza Shopping Plus
Brazil
5 months using the app
Spocket replied April 10, 2024

We're thrilled to hear about your positive experience with our service! It's wonderful to know that John provided you with professional and helpful assistance, addressing all your questions. We take pride in offering a platform that's both perfect and practical, and we're delighted that you find our products to be of high quality and standards.

If you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your kind words!

Happy Spocket-ing!

August 1, 2024

The app is easy to use and the 7 day trial helps as well.

Skin Glow
United States
6 minutes using the app
Spocket replied August 2, 2024

Thank you for your feedback! We’re glad to hear that you find the app easy to use and that the 7-day trial was helpful. If you have any questions or need further assistance, feel free to reach out. We're here to support you! - Eleanor

September 19, 2024

So Far I'm loving the variety and helpfulness of the store front

My Store
United States
3 minutes using the app
Spocket replied September 23, 2024

Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying the variety and helpfulness of the storefront. If you have any questions or need further assistance, we’re here to help. Happy exploring! - Eleanor