Reviews (6,564)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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Spocket's service is A++ !!! They even vet every supplier to ensure they don't infringe on copyright/trademark that is pretty important when you dropship Brands - trust me as I ran into this issue. Ria is outstanding and even provided me with the documentation to prove it!
Hi Ozthentic! Thank you for your great review. At Spocket, we work hard to offer high-quality service to every drop shipper. We made sure to share this feedback with Ria to give her the recognition that she deserves. Rest assured that we will continue to strive for excellence. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Easy to use
We're glad you've found our app easy to navigate. We prioritize user experience and strive to make it easy for you to find what you need quickly and efficiently. - Erwin
My experience with Spocket has been great. I did have a bitter experience when I got charged 99 dollars which I didn't notice/expect. I wish I got a heads up for that. However, the team did go ahead with the refund understanding the situation which I'm so glad about. A big thank you to Russel. I would surely recommend using Spocket if you're going to dropship in the US/ Europe and other countries.
Hello The Diffuser Hub! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby
Es muy variada y facil de manejar.
¡Gracias por tu comentario! Nos alegra saber que encuentras Sprocket tan variada y fácil de manejar. Trabajamos constantemente para ofrecerte la mejor experiencia posible, ¡así que si necesitas algo más, no dudes en contactarnos! Eleanor 😊
Easy to use
Thank you for your feedback! We're glad to hear you find our service easy to use. We strive to create a user-friendly experience for everyone. If you have any questions or suggestions, feel free to reach out anytime! - Eleanor
AVOID!!! They took 2 payments annual from my account for on 2 days back to back! They have no customer service and no one will respond to you! They will just take more payments. I had to cancel my card and get a new one!! I know someone will reply to this comment saying email us and we will get it sorted blabla!!! the truth is they don't want to sort it out or refund or anything. Never do business with them, their service is bad. Their products are not very good references. The only thing that want is your money and not give the best service
re udapted from my last comment. he contacted me again to make me believe who was going to refund me. It's been 2 weeks who tell me who agrees to refund me and tell me Thursday to pass who cannot because I am in dispute with Paypall. I communicate with Paypal and mention to them that they do not want to refund and that they must respond to my dispute with Paypal. I sent back a message telling them I communicated with Paypal and told them who should respond to my dispute made via Paypal. 7 days no response following this. They make you believe who want to refund you to prove who gives good service. Never do business with them. because they tried to take 3 times the cancellation package after the first one passed. I had to cancel and block this payment. their service very bad and only think about the money. never do business with them. big red flag
We appreciate your feedback, and we're deeply sorry to learn about your experience. Please accept our sincere apologies if we fell short of your expectations. However, we're here to assist you with your concern. Please don't hesitate to reach out to us via chat or email at support@spocket.co, and we'll investigate this matter promptly. Your understanding and patience are greatly appreciated.
Ik vind deze app echt geweldig, allemaal mooie en kwalitatief goeie producten staan hier op en je kan ze heel goed dropshipen
WOW, dat is fantastisch om te horen! We zijn erg blij dat je Spocket zo enthousiast vindt en dat je het een goede ervaring hebt gehad met het dropshipping van producten uit ons assortiment. Wij zijn trots op ons platform en de kwaliteit van de producten die wij aanbieden, en het is geweldig om te horen dat jij dat ook waardeert. Als klant bent jij erg belangrijk voor ons, en wij doen ons best om ervoor te zorgen dat jij een goede ervaring hebt met Spocket. Als je nog meer feedback of suggesties hebt, dan laten we het ons graag horen! - Erwin
Shoper Friendly
Thank you for your positive feedback! We’re glad to hear you find our shop friendly. Creating a welcoming experience for our customers is important to us. We look forward to seeing you again soon! - Eleanor
I have beeing using Spocket for only one week and therefore cannot give an exhaustive opinion but their support service is great. Thanks to Erwin for his quick and efficient support.
Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Erwin will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Socket has helped my store to the max. As a new business owner I love their selection and the timely manner my customers get the product.
The best. I recommend them to everybody
Hi there!
Awesome! Thanks for letting us know that the app helped you start your business. Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby