Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

January 20, 2024

Socket has helped my store to the max. As a new business owner I love their selection and the timely manner my customers get the product.

The best. I recommend them to everybody

I AM
United States
3 months using the app
Spocket replied January 22, 2024

Hi there!
Awesome! Thanks for letting us know that the app helped you start your business. Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 3, 2024

Got the best service from John

Ladylovesecrets
Sweden
7 days using the app
Spocket replied June 23, 2024

Your kind words mean a lot to John, and we're sure he'll be thrilled to know that his efforts have made a positive impact on your experience with us. Please know that we'll continue to strive for excellence in customer service, and we appreciate your continued trust in our team. - Erwin

March 10, 2024

Spocket is easy to use and affordable. It has helped me build and define my brand

Nfin8 Fashions | The Family Store
United States
Almost 2 years using the app
Spocket replied March 12, 2024

Hi there!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 28, 2024

Ever best

Aizal87
United Kingdom
3 minutes using the app
Spocket replied October 30, 2024

Wow, thank you! We're so glad to hear you think it’s the best! Your support inspires us to keep improving. If you have any thoughts or suggestions, feel free to share! - Eleanor

November 25, 2023

Eleanor has been amazing for me. Quick and sharp responses keep me from being idol too long!!

Great job!!
Thank you!!

CustomPupCollars
United States
3 months using the app
Spocket replied November 28, 2023

Hello CustomPupCollars! Thank you! Welcome to Spocket! It is pleasant to know that Eleanor was able to provide you with outstanding service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

May 1, 2024

Just started so far so good, easy to use and many good quality products with good prices.

My Store
United States
20 days using the app
Spocket replied May 7, 2024

Hi there!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 4, 2024

i would recommend sprocket simply for how easy it was to get everything you need done all at the same time

AA&L Outlet Shops
United States
About 1 month using the app
Spocket replied March 11, 2024

Hi AA&L Outlet Shops!
Cool! We are happy to know that you found the best app that will fit your needs in creating an online store. Take your time browsing our products to add to your store. We have great products you can choose from and we are adding more soon! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 29, 2023

Worked with Prinz in the support team, and it was a marvellous experience. He answered all my questions in detail without getting tired of me. Loved it.

The whole experience was smooth and the support team others such as Leah, are all so nice.

The app works as advertised and happy so far.

Great work guys. THank you.

Lazanou
Norway
23 days using the app
Spocket replied December 2, 2023

Hello Maxes! Thanks for your feedback! We are glad you love the experience and Prinz and Leah were able to help you with your concern upon reaching out to us. It is great everything on your end is going smoothly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 2, 2024

Super.eaay to use and understand

My Store
United States
About 2 months using the app
Spocket replied June 23, 2024

We're stoked to hear that you find our app super easy to use and understand! We've worked hard to design an intuitive interface that makes it simple for you to get what you need, when you need it. - Erwin

December 23, 2023

I can no longer work with this company. I had, for the third time in a row, an order come in for a product that doesn't exist but yet still showed in stock on my website. I paid for a whole year as an annual, I'm hoping I can get something back.

A Pet Store LLC
United States
About 3 years using the app
Spocket replied December 25, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby