Reviews (6,571)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

May 22, 2024

love it very nice!

Make it easy!
United States
About 2 months using the app
Spocket replied June 23, 2024

Thank you for choosing Spocket and for being a part of our community. We're excited to continue working with you and helping you grow your business. - Erwin

March 19, 2024

I love spocket for dropshipping because it gives you all the top best winning product. It is very easy to use. I rate this app with a 5 star

MoMus Supplies
United States
About 1 month using the app
Spocket replied March 31, 2024

Fantastic! We're thrilled that Spocket has surpassed your expectations, and we're delighted that you love the app. Rest assured, we're continuously adding more suppliers to offer even more great products. Have a wonderful day!

Happy Spocket-ing!

November 30, 2023

I love Eleanor from customer support. While all of the support members have been great, she has been above and beyond. I had a very complicated situation, and she managed to stay with me through it -and ultimately, help me resolve it. She was polite, professional, and expert in figuring out the issue. It is customer support like Eleanor that makes me keep confidence about using Spocket. That said, I wish you would allow for multiple stores per one account, even if you charge a fee for this...it is very complicated to have multiple accounts so I can sell to both amazon and shopify, for instance. thanks!

Eco Kitty
United States
8 months using the app
Spocket replied December 2, 2023

Thanks for your feedback! It gives us much pleasure to know that you love service. We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

May 4, 2024

Amazing platform, great product finds and easy-breezy setup.

Ethically Human
United Kingdom
About 1 month using the app
Spocket replied May 6, 2024

Hi Ethically Human!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 22, 2024

My experience as part of a management team at Costco Wholesale, I've always valued providing exceptional service to our members. Leah definitely exceeded expectations! She was patient, attentive, and truly focused on ensuring a positive customer experience. Leah is a real asset to your team.

My Store
Canada
About 2 months using the app
Spocket replied April 23, 2024

Thank you for sharing your experience! It's wonderful to hear that Leah provided exceptional service and exceeded your expectations. We're proud to have her on our team and we appreciate your recognition of her dedication to ensuring a positive customer experience. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

Happy Spocket-ing!

May 12, 2024

Very helpful thank you

Smart remote
Israel
8 months using the app
Spocket replied May 14, 2024

Hi Smart remote!

Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back.

Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

December 14, 2023

I had a few questions out of my uncertainty on how to handle the system of Spocket - and one of their customer service representatives "Earl" went above and beyond to ensure I had confidence in the process. Excellent guy, excellent customer service - and great product selection.

RealTech Solutions
United States
4 months using the app
Spocket replied December 16, 2023

Hi RealTech Solutions! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team especially Earl will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 26, 2024

Nagyon jó ez a platformot.

Takumy Kisállatboltja
Hungary
2 months using the app
Spocket replied July 30, 2024

Köszönjük szépen a pozitív visszajelzést! Örülünk, hogy elégedett vagy a platformunkkal. Ha bármilyen kérdésed van, vagy segítségre van szükséged, ne habozz kapcsolatba lépni velünk! - Eleanor

March 24, 2024

Ria is the BEST customer service representative I've ever dealt with! She makes sure everything is right!

Cervantes Supplies
United States
5 months using the app
Spocket replied March 31, 2024

Awesome! Thanks for your review. We are happy to know that customer support especially Ria is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime!

Happy Spocket-ing!

May 7, 2024

Very easy to use and not a bad inventory!

My Store
United States
3 months using the app
Spocket replied May 9, 2024

Hi there!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby