Reviews (5,433)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.

May 9, 2023

Assistenza top! Servizio a prezzo competitivo. Al momento mi trovo molto bene.
Ovviamente l'inglese è fondamentale per capire l'utilizzo.

HY Shop
Italy
11 months using the app
Spocket replied May 9, 2023

Grazie per il tuo feedback! Fa parte del nostro obiettivo continuare a guidarti verso il successo. Sentiti libero di contattarci 24 ore su 24, 7 giorni su 7 attraverso il nostro canale di chat o puoi inviarci un'e-mail all'indirizzo support@spocket.co - Abigail

Edited June 7, 2023

So far so good. Just added the Pro plan, and am happy with how smooth things are working. Customer service is top notch and am looking forward to do a more detailed review later on.

(7JUN23) Update on the review, Still love it. Super easy to navigate and customer service it still top notch. Have not had any issues. Hopefully soon I will upgrade the plan.

SashGear
United States
10 months using the app
Spocket replied May 25, 2023

Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 17, 2021

Spocket is excellent, seamless, and easy to use. Also, great products! I have nothing to complaints ! Products ships fast and from the US.!

Callus Master
United States
11 months using the app
Spocket replied July 17, 2021

Agree! Maintaining excellence is part of our mission. Thank you for choosing Spocket! -John

June 3, 2020

I’ve been using this app for about 3 months. The only reason why i didn’t give it 1 star is because of the customer service from spocket. It’s great. BUT... the suppliers Do not care about your business. Careless mistakes, sending the wrong product, send one item when the customer ordered 2. The shipping times DO NOT.. i repeat DO NOT match what spocket writes on the product descriptions. Some items ship quick, some take months. Long story short... I know that in order for me to grow my brand I’m going to need to find new suppliers.

Mocha Glow
United States
11 months using the app
Spocket replied June 6, 2020

Thank you for the honest review! We appreciate it as it helps us further improve our platform even more. You can rest assured that we will do our best to work with the suppliers to avoid future mistakes and issues. Please feel free to reach out to us at support@spocket.co so that we may be able to give you recommendations for your store. Our customer service will surely help you out! Thank you for the understanding!

January 25, 2018

Just started using and looks promising, cant wait to get this going forward to a successful launch. :-)

Kipi Store
United States
11 months using the app
October 12, 2018

I’ve had a couple of questions and a few problems starting out, but Isha was always there to quickly respond and fix whatever issue I had. So far I am very happy with the customer service and the app.

Lassos n Lace
United States
11 months using the app
January 19, 2020

I was seeking a reputable drop-ship company for my small business and found Spocket. They have more than exceeded my expectations. I find their interface easy to use and their products are very competitively priced. I am so thankful that I found them!

Cypress and Blue
United States
11 months using the app
Spocket replied January 20, 2020

Thanks for the wonderful review! We do try to provide the best features to our merchants and we're glad we did well in that aspect. We do hope you benefit greatly from what the platform has to offer. Happy Spocket-ing!

December 18, 2022

Better than Anything I ever used! The app is easy, detail-oriented, faster, and on point.

I have enjoyed the experience so far.

letegorki
United States
11 months using the app
Spocket replied December 20, 2022

Hi there! Thanks for sharing your experience! Spocket is indeed easy to use and most recommended for beginners in the dropshipping business. You may reach out to us via live chat or email at support@spocket.co if you need assistance! - Erwin

May 27, 2023

Great product selection and very easy to use with my Shopify store. The process was very efficient with lots of different options.

RockZHatCompany
United States
10 months using the app
Spocket replied May 27, 2023

Wonderful! We are glad that Spocket has exceeded your expectation and it is our pleasure to be of your service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

May 4, 2023

Great!!! dropshipping app for those who are starting new business must have app for sure. Try this app out you want regret it Thanks for all you guys do!!!

Sugar scape merch
United States
10 months using the app
Spocket replied May 5, 2023

Thanks for the wonderful feedback! We are so happy to hear that you love Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail