Reviews (5,433)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.
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Great!!! dropshipping app for those who are starting new business must have app for sure. Try this app out you want regret it Thanks for all you guys do!!!
Thanks for the wonderful feedback! We are so happy to hear that you love Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Quick response, no waiting, excellent customer service is a priority for success. Thank you, Lorena, for your cooperation and patience and for answering my questions.
You got that right! We always prioritize our customers and do what we can to help them achieve success. Thank you for trusting our service! -John
Its really awesome.... people are alive there, they have an OUTSTANDING customer success team and I am absolutely thrilled to be working with them. Everyone is friendly, helpful and professional. I feel Blessed to have stumbled across Spocket ! There is a direct and undeniable connection between a supplier’s reliability and seller’s success. Connecting with Spocket was definitely a turning point. And i believe that for most of the people “family can be first at any time”. And being on Spocket, you may easily fulfill your career aspiration while being there with family all the time. For sure being a seller on Spocket you will find a many creative ways to grow your online store. Good thing is that you may start your stores on autopilot without incurring any initial huge cost. Its Integration & setting it up with Shopify is flawless. Special mention to Cha / Kim for their kindness ! You have my eternal gratitude!!!!! Thank You!
Thank you so much for this outstanding 5-star review. We really appreciate your business and helping to share the word about Spocket and we'll let Cha and Kim know how much you loved the experience!
cool stuff
Hello Dapperdanz@myshpify.com! Thanks for the wonderful feedback! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
SHOPIFY SELLERS - THINK TWICE BEFORE USING SPOCKET AS A FUFILLMENT SERVICE I have used Spocket for a little over 2 months now - The best thing about them is that they have an easy to use import feature. EVERYTHING else though? GARBAGE. You have no idea how frustrating it is to have an order placed, and have the need to change something, or the need to communicate with the person who is actually fulfilling your order. These people do not understand the need to communicate with people... They are trying to be a middleman and their business will be dying very shortly because of it. Do you really want to build your business with an app like this? Seriously ask yourself because I can guarantee that they will be out of business soon because of their terrible business practices. The other terrible thing? THEY DON'T UPDATE OR CHANGE ANYTHING ON THE PLATFORM. There is no ability for the users to suggest new features because these idiots are trying to monopolize the drop shipping platform and are failing miserably. I cant believe Shopify continues to let this app be installed as its pretty much Malware. Update: They called and begged me to remove my review and offered me one year free of their premium service. I agreed and after 6 months I can tell you that this app is the worst app in the app store. PLEASE go and try them so you can find out how terrible they are. Then, when you are finished, leave an honest review because all of their reviews are fake as them. Still the worst app on the app store
Thank you for sharing your experience and feedback. Making changes to an order received actually has many workarounds like using the manual order feature but we do understand that direct communication with the suppliers is also important which is why we will keep on working towards implementing a similar feature in the future. We understand and we sincerely respect your opinion about our platform. We agree that Spocket certainly has room for improvements but one thing we are sure about is that we will not stop working hard to provide you the best service possible with all the features and tools necessary to help our drop shippers succeed. Please know that we are very open to suggestions and changes that will help make our platform a better app for everyone. Don't hesitate to reach out to us at support@spocket.co for any suggestions and feedback! We thank you for giving us a chance and we hope for your success in your future endeavors!
Selecting and pushing products to my store was pretty easy. I also like that they have two different payment options.
Thank you for the feedback! We're constantly improving and upgrading our system and services for your convenience. Please don't hesitate to reach out to us at support@spocket.co if you have any questions! We're always here for you!
The app is very helpful for find products inside the area of usa which makes shipping products to me costumers a lot better and a lot less time consuming
We believe that fast shipping is very crucial to get more customers which is why Spocket provides you with vetted US suppliers for your US customers. We're glad to be of service to you. Thank you for choosing Spocket!
Very nice experience and really helpful.
Hello there! Thanks for the feedback! We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Alleighna, thank You for Your help!
Hi Feiern! Party! Thanks for your feedback and we're glad your inquiry was resolved professionally. Alleighna will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I canceled long before the trial was over. However, spocket charged my paypal account after confirmation that the account was closed. They are giving me the runaround and making it very difficult on me to get the charge refunded. I have to go through a paypal dispute. Disappointing because I thought this was a trustworthy company.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Erwin