Reviews (5,443)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its ability to filter products from US and EU suppliers, reducing shipping times and improving customer satisfaction. The seamless integration with major e-commerce systems and multi-channel selling capabilities are appreciated. Merchants value the wide selection of quality products and efficient order and inventory management features. The customer support team is often praised for their prompt and effective service.

August 14, 2020

As a first time store owner, I found this app easy to use and they have a great variety of products I can supplement my brands with to fill out the store.

The Style Escape
Canada
Almost 2 years using the app
Spocket replied August 15, 2020

Thanks for the feedback! We love how you found our app to be easy to use as we intended. We're sure you'd love the products too! Thanks for using Spocket!

August 6, 2020

Easy to use. Quality products. Best choices so far. Will use again. Hoping products sell. Shipping times and Us products.

Familyproducts7
United States
Almost 2 years using the app
Spocket replied August 8, 2020

We look forward to your future sales! Spocket support is always available if you need help. Please feel free to reach out to us at support@spocket.co and we'll gladly assist you if needed. Thank you for choosing Spocket!

February 20, 2020

Works well! and...more characters required and...more characters required and...more characters required and...more characters required and...more characters required

Discover Your Face
United States
Almost 2 years using the app
Spocket replied March 11, 2020

Awesome thanks for this! We wish you all the best and we hope your usage is smooth all throughout.

March 21, 2022

Peejay was awesome to work with and helped me figure out my billing issue super quick! I love using Spocket and recommend for dropshippers!

Good Stuff & Co.
United States
Almost 2 years using the app
Spocket replied March 21, 2022

Easy and a seamless experience is what we were aiming for and we are glad you see it that way! You can always reach out if you should need anything else. Thank you for recommending Spocket! - AJ

November 25, 2018

I used this app for watches, look pretty good. I'm going to manage my import list and setup my new watches collection

Momentvm Watches
Belgium
Almost 2 years using the app
July 29, 2022

One thing I love about Spocket - great customer service. Abigail was awesome to work with resolving my issue.

CTEW Handbags
United States
Almost 2 years using the app
Spocket replied July 29, 2022

Thanks for your feedback! We’re truly grateful for your comments about Abigail and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin

September 29, 2020

Has been the best tool for helping me source products for my store. Easy to use and different pricing options to go with you as you scale

Family Blessings Shop
United States
Almost 2 years using the app
Spocket replied September 30, 2020

Awesome! It's always great to know we are able to provide the best tools to help your business grow. Thank you for using Spocket!

Edited December 1, 2021

Changing my 2 years old 1-star review - things have changed and even if some sellers are close to be scammers but Spocket kicks them out, others are great and ship very fast. Support is good, I paid for a yearly Unicorn plan (close to $1000) with PayPal and they couldn't figure out how to upgrade my account... very annoying, but they managed! So no complaint.

My Small Store
United States
Almost 2 years using the app
Spocket replied March 19, 2019

We are sorry that your initial experience did not meet that standard. We are glad for letting us know about it! As for our product range, while we do offer items from the countries mentioned, please know that each and every supplier we bring onboard have been carefully vetted by our team and we are transparent in informing you of their origin. Furthermore, the majority of our products are from U.S. and Europe and we are continuously bringing new suppliers on the platform, hunting for new items to expanding our product range for our retailers!

Edited April 1, 2023

I needed guidance on an issue that was not clear to me, and Robbie helped me in a very professional way, responding quickly and with a lot of patience, thank you

Achieve Fitness Now
Israel
Almost 2 years using the app
Spocket replied May 19, 2022

Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Manny, who we know will be delighted to read your comment. Have a great day! -Erwin

January 20, 2019

Really nice app, simply love it! This will probably replace Oberlo at some point. Would recommend to everybody that dropships.

All Hot Stuff
United Kingdom
Almost 2 years using the app