Reviews (6,563)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Charged me after cancelling my account. They "processed" a refund and after the time frame they gave me, I haven't received it yet. Reached out to customer service to follow up and advised me to reach out to Shopify. Now Shopify is telling me to reach out to them so we are just going in circles and I'm down $110. :(
We sincerely apologize for the inconvenience and frustration you've experienced. It's disheartening to hear about your billing issue and the challenges you've faced in obtaining a refund. We take these matters very seriously, and we assure you that we are actively investigating this issue to resolve it promptly and we apologize for any inconvenience this has caused you. Our customer support manager is actively working on your case and will reach out to you with updates as soon as possible. Thank you for your patience and understanding.
It’s very good best thing i ever saw
Your satisfaction means a lot to us, and we're committed to continuously improving and providing the best experience possible. If you have any questions or need further assistance, please feel free to reach out. Thank you for your kind words and for choosing us!
Happy Spocket-ing!
Thank you to Eleanor for her big help and her patience with me !
Hi Anouk & Co.!
Perfect! Thanks for your feedback. It is awesome that Eleanor was able to provide you with the best support and resolved your concern efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Erwin was great! He was extremely patient and helpful all around. I wish he is the one that always helps me. Thank you so much!
Hello WhimsCo Boutique! Thank you for your Review! That's great to hear! We are glad that Erwin was able to help you with all your questions. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Love it so far
Thank you for your kind words! We’re thrilled to hear that you love it so far. If you have any feedback or need assistance, don’t hesitate to reach out. Enjoy! - Eleanor
I am loving Spocket and their support team is the best. Leah is Awesome!
We're thrilled to hear that you're loving Spocket! Providing top-notch support is a priority for us, and we're delighted to hear that our team has been able to assist you effectively. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your continued satisfaction with Spocket.
Happy Spocket-ing!
Super professional! Highly recommended to all dropshippers who are just starting out!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
you are taking money from me, and Im not using the app since January, I hope you fix your system, im very disssapointed...
Hi Fluxoom!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby
i would like this app good products so tnku plz
It sounds like you're interested in Spocket for its quality products! We're glad to hear that. If you have any questions about how to gett started or need assistance with anything, feel free to reach out. We're here to help you find the perfect products for your business!
Happy Spocket-ing!