Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

Edited January 2, 2022

This app is great for dropshipping. The customer support is excellent and the app is very easy to use. I like how they have default settings for pricing- set your markup multiplier and go. the only con is the suppliers sometimes come and go with products so you have to do research on them and make sure they will not run out of product.

Black Star Gift Shop
United States
Almost 2 years using the app
Spocket replied January 2, 2022

Thanks for the valuable feedback! We're happy you are enjoying our service. We're sorry if you experienced some out of stock products but that is actually a good sign because that would indicate that you found a supplier/product that sells really fast. Don't worry because we will always be here to assist you in coordinating with our suppliers and in making sure that they stay on top of restocking their products. We thank you for being with us and trusting our service! -John

June 24, 2020

I decided to build my store using Spocket as they align well with my own goals of offering quality products and a high standard of service. Their support is excellent and available at all hours with quick responses. Very happy about my decision to leverage Spocket as a partner in my store.

Obellos
United States
Almost 2 years using the app
Spocket replied June 27, 2020

We're very happy to work with you as well! We're glad to know that you are having a great experience using Spocket. This inspires us to keep improving further to provide you with the best service possible. Thank you for using Spocket!

Edited April 18, 2020

Good Staring merchant. .They have a 14 day Trial that helps making the choice of starting with them. Good quality products and most of them USA Products

Smart Solutions
United States
Almost 2 years using the app
Spocket replied April 21, 2020

Smart Solutions - Welcome to Spocket!

At Spocket, we want our users to find a plan that best fits their needs! This is exactly why we offer a free trial.

We are thrilled you’re enjoying your experience with Spocket. We aim to find the highest-quality, best-selling products in the USA and we can’t wait to watch you grow your online business with Spocket!

We are always here to help, so whenever you have questions, please reach out!

Thanks!

Team Spocket

Edited February 26, 2021

Everything is good but hope they will add information about how many times a product imported and ordered.

ASARA VISTA
United States
Almost 2 years using the app
Spocket replied February 14, 2021

Thank you for the feedback! We're actually working on a similar feature that we can implement on our future updates. You can look forward to it! Reach out to us at support@spocket.co if you need any help!

January 27, 2022

Everything about Spocket's service is super! Customer support is very good. Lorena helped me with two questions on two different occasions. Great job guys! Clever Sound Productions

Clever Sound Productions
United States
Almost 2 years using the app
Spocket replied January 30, 2022

Thank you! Your feedback is much appreciated and we're looking forward to continue working with you. Don't hesitate to reach back to us anytime! -John

December 6, 2017

Looks pretty nice so far as I am just starting my online shop.

The Poacher Online
Germany
Almost 2 years using the app
December 3, 2020

Simple to use, great team of 24/7 support, some products are priced on the higher end, but can still make a profit margin in most products. Really liked the way dropshipping works with Spocket.

Varp Store
Canada
Over 1 year using the app
Spocket replied December 5, 2020

We like keeping it simple and seamless! Happy to be available for you 24/7! We're glad you are liking how things work with us. Thank you for being with Spocket!

August 28, 2020

I like how easy it is to find good products and import them easy to my shopify.
No more pain with product pictures, as its made very easy.

Being able to bulk checkout all your orders is a must have and its provided in the expensive unicorn package.

Antoni Import
Netherlands
Over 1 year using the app
Spocket replied August 29, 2020

Agree! Using Spocket to find good products with quality pictures is very easy and painless indeed. Being able to bulk checkout orders is definitely a must once you have hundreds of orders coming in everyday which is why we have made it available to our unicorn plan as there have been many users who are already on this stage. We appreciate the feedback! Thank you!

March 21, 2021

Great customer service. still learning to work some stuff but nice items. Im in the process from moving from oberlo to here.

Bows and Toads
United States
Over 1 year using the app
Spocket replied March 21, 2021

We believe that our customers only deserve the best service possible! We're here to help if you need us. Don't hesitate to reach out to us via our 24/7 chat or support@spocket.co and we'll gladly assist you! Thanks!

October 12, 2022

spocket is amazing!!!! AJ was so helpful with my issue. THIS IS BY FAR THE EASIEST app out there. I highly recommend this to everyone.

Salty Broad Boutique, LLC
United States
Over 1 year using the app
Spocket replied October 13, 2022

Thank you for taking a moment to share your experience at Spocket. Our team including AJ is so glad to hear that you are happy with the assistance provided. We also appreciate you recommending Spocket. Your kind words encourage us to continue doing our best. We look forward to seeing you again soon. - Erwin