Reviews (6,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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Streamlining store owner processes are key to the democratization of e-commerce. Spocket is filling this role admirably.
Right now at my request they're working feverishly on getting order fulfillment working on the mobile app.
More recently, Ria helped me renew Spocket at a 50% discount.
Previously it was Edrielle, who promptly updated me on an order status.
Once before it was Leah, who was a good listener when I described what I believe to be a very common situation in which a customer felt at ease blackmailing me into issuing a refund because he knew the culture of online retail is prejudiced in favor of customers. Shopify should automate the adjudication of such disputes the same way they automate chargeback resolutions.
Thanks for your feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
I saw that instructional video's that Sprocket put up and I signed up! It's as easy as it says. I highly recommend Sprocket over Zendrop.
Thank you for your kind words! We're happy to hear that Spocket is a great choice for beginners in the dropshipping business. Our team is always here to assist you, so please don't hesitate to reach out if you need any help. We're available 24/7 to support you! - Irene
I am adding products to my store, had some questions about the products. I asked my questions in the chat. The support team at once pass my question to supplier, and it took a while for supplier to reply, Abby did a follow up on my question, and let me know at once when supplier answer my question. I appreciate the professional, and kind, caring help from Abby. Her support make me confident on using spocket as my dropshipping platform. thank you, and keep up the good work.
We’re pleased that Spencer was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us if you need further assistance and we'll be happy to assist you. - Erwin
Satisfied with the product collections and service. Found the proper app for my store. Love this.....
Customer Satisfaction is very important to us so we do our best to provide you with excellent products and services. We're happy you love Spocket! Thank you!
I've used this app to source all products from my store and found the process really easy, partly because of the user interface being super friendly, but mostly because of their amazing customer service when you do need help. I have to thank Ria from the Spocket team in particular, who was so quick, kind and helpful with payment issues I had on my end, not because of the app. My store has just gone live, so I will update this review as time goes by!
Thanks for your wonderful feedback! This has been shared with our entire team including Ria at Spocket. We are glad that you are loving our world-class service and that your inquiry was resolved in a quick and efficient way. Feel free to reach out to us if you need further assistance. Hope to serve you again soon. - Erwin
I am a beginner with this dropshipping thing and I had the most helpful experience with "Russel" who talked me through step by step to get my store transferred with ease, truly refreshing that there is actual help from start to finish. !!
Perfect! We are glad that Russel was able to help you with your inquiry. We can definitely provide you with further assistance and advice if you need help in the future. Feel free to reach out to us. Have a lovely day! - Erwin
I'm using this app to help build my shop with products. I'm very pleased with the responsiveness of staff when I have questions.
We hope your store building ends up successful - feel free to give us updates. We'll be sure to let out support team that you were greatly pleased with their efforts to help you out!
Prinz was awesome sorted in minutes of connecting :) thanks again for all the help http://triedtedtedstore.com/
Thanks for your feedback! We’re truly grateful for your comment about Prinz and will make sure we share your compliment with him! We hope we’ll have the opportunity to assist you again. - Erwin
Have been using Spocket for about a year and it's been nice to see it grow, change, and develop! From the beginning, it was easy to use and figure out, and the support staff is extremely responsive if you run into any issues. Would recommend this service over any other dropshipping aggregate that I've tried!
It has been a pleasure to work with you the past year. We greatly appreciate you staying and succeeding together with us. You are one of the many others who can testify to our growth and development. Thank you for your recommendation! Expect to see more improvements!
great app with an amazing customer service and products, Jam was very helpful in resolving my issues!
Welcome to Spocket! It is pleasant to know that Jam was able to provide you with outstanding service. This is our goal! Feel free to reach out to us if you need assistance. Cheers! - Erwin