Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its seamless integration with major e-commerce systems, user-friendly interface, and excellent supplier vetting. They appreciate the broad selection of high-quality products and the ability to filter products from U.S. and EU suppliers, which significantly reduces shipping times. The platform's customer service is praised for its responsiveness and effectiveness. Additional features such as real-time inventory, automatic order processing, and the ability to order samples are also appreciated.

Edited March 29, 2023

Leah at Spocket has been a great help. I appreciate how quick she was to address my concerns and then follow up the next day. I have enjoyed using Spocket and recommend the app to everyone.

Shop Baby Boutiques
United States
10 months using the app
Spocket replied January 30, 2023

Thanks for sharing your feedback! Please reach out to us via email at support@spocket.co or 24x7 live chat in case the issue persists. - Irene

December 26, 2017

Very easy to add Etsy items once you contact them. I'm glad I don't have to update stock manually.

Home Goods And Design
United States
10 months using the app
November 8, 2019

Their Customer Service is one of the best that we have seen in Shopify's app store. They show us that they really care about us and want to take care of our concerns to make certain we are successful. It's all in the family and that is the way that they treat you--just like a loving family.

Voiceopin International: Child Abuse Information & Online Shopping Center
United States
10 months using the app
Spocket replied November 10, 2019

What a heartfelt message you left for us and we are overwhelmed with pride! We do care for our valued customers and it is true that we consider you a part of the Spocket family! We aim to provide a professional yet personal approach and you definitely will feel like royalty with the Spocket support team! Thank you.

February 21, 2018

I started testing the app and I'm surprised. Great products, varieties and options. Congratulations

2pinikim
Brazil
10 months using the app
March 2, 2022

Excellent customer support. I always receive a quick response and helpful information, that includes my most recent interaction with Lorena which was wonderful. Highly recommend!

Femmineo
Canada
10 months using the app
Spocket replied March 3, 2022

We believe that our customers only deserve the best experience. Please know that you can always reach out if you should need anything else. We are open 24/7 and we'll gladly assist you! - AJ

September 17, 2022

I'm a beginner with spocket and am surprised about the wonderful service they offer! Abby was so patient, took her time to explain me and help. She was calm and very professional! I truly recommend this application!

S O F O N I S B E
Belgium
10 months using the app
Spocket replied September 19, 2022

Perfect! We appreciate your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Abby, who we know will be delighted to read your comment. Have a great day! - Erwin

June 10, 2022

The customer service is very helpful and fast. The app is very easy to use.
Thank you to Russel for answered all my questions.

Papiro Wood Flower Designs
United States
10 months using the app
Spocket replied June 13, 2022

Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Russel. - Erwin

Edited July 21, 2020

Easy to use app.just started using it but so far its good to have app.lots of products to choose from.

Shonall International
United States
10 months using the app
Spocket replied July 22, 2020

Thanks! Welcome to Spocket! We hope you find your experience with us to be awesome. Reach out to us anytime you need help!

August 11, 2021

Product ship to the US way faster than any other drop shipper! Definitely recommend. They are very inexpensive to use

Trendi Laci
United States
10 months using the app
Spocket replied August 11, 2021

That's because most of our suppliers have warehouses all around the US so they ship faster! We also make sure to keep our plans affordable to maximize value! Thanks for recommending Spocket! -John

March 5, 2020

an amazing app so far love the part that is super fast shipping thank you very much will be working with you guys for a while

ALL OUT 360
United States
10 months using the app
Spocket replied March 11, 2020

We are thrilled to have you join our Spocket family!