Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping app for its wide range of quality products from reliable US and EU suppliers. The app's seamless integration with Shopify and WooCommerce, fast shipping times, automatic order processing, and real-time inventory updates are appreciated. Both free and subscription-based plans are available, with advanced features in the latter. The option to order samples is a standout feature. The 24/7 customer support is praised for its responsiveness, with team members often commended for their exceptional service. The app is particularly suitable for those new to dropshipping due to its user-friendly interface.

Edited November 6, 2019

The app is good. I did move some products from my the app to my website with just one click and the products are satisfactory. Premium products.

Solution Pets
United States
5 months using the app
Spocket replied November 11, 2019

Thank you for updating your review. We'd love to hear more of your thoughts on how we can improve the app. You might want to let us know what products you're interested with and we'll find them for you!

August 31, 2022

I find that the customer support on Spocket is great. I've had to contact them on a few occasions for different things and they have always answered within minutes and done a super job in helping me. Thank you to Russel in costumer support for being really friendly and helping me out with a billing issue I had on my account recently.

Bazaasa
Italy
5 months using the app
Spocket replied August 31, 2022

That's great to hear! Thank you for leaving a review for Russel. It is awesome that your billing inquiry was answered in a timely manner. We made sure to share this feedback with her to give her the recognition that she deserves. She was delighted to hear your feedback! - Erwin

February 9, 2023

I recently worked with Leah from Spocket customer service team and was thoroughly impressed with her knowledge about their refund and return policy. She went above and beyond to ensure I had a positive experience and I would highly recommend this company for both their products and exceptional customer service.

Vendama
United Kingdom
5 months using the app
Spocket replied February 9, 2023

Hi there! Thanks for the review. We are glad Leah was able to assist you with your concern and resolved it in a timely manner, she's one of our rockstars! We hope we’ll have the opportunity to assist you again. - Irene

December 20, 2018

Lovee the app it’s seems like it will be extremely helpful, especially with me being so very busy all the time.

Chic Craze Boutique
United States
5 months using the app
March 17, 2023

New as heck to this the lady I spoke to was very helpful with my technical issues. I only hope my future experiences are as positive

Spectrum Mens Fashion
Australia
5 months using the app
Spocket replied March 22, 2023

Thanks for your awesome feedback! Rest assured that every customer success specialist from Spocket is a rockstar! Feel free to reach out to us if you need assistance. Have a lovely day! - Irene

Edited February 3, 2020

Makes everything so easy to customize and figure out. As a first timer with no experience I absolutely Love it!

PrissyPrincessThings
United States
5 months using the app
Spocket replied February 5, 2020

And we absolutely love that you're part of the community! We hope your time using Spocket teaches you all the things you need to know that by the end of the year, you can call yourself an experienced dropshipper.

Edited March 22, 2023

I was in bad shape. However, the support team with Jab went above and beyond for me! I will push to recommend Spocket services. I will be working with Spocket forever!

Precious Wear and Accessories
United States
5 months using the app
Spocket replied March 10, 2023

Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Erwin and Robbie, Spocket support rockstars! - Irene

March 12, 2023

Very easy to use. I'm still new to all this and I'm receiving emails every day asking me if everything is good. Thanks for checking on me!!

The Precious Roses
United States
5 months using the app
Spocket replied March 12, 2023

Thank you so much for leaving a review. We not only support but also look after our retailers, demonstrating our dedication to your success. We'll always be there for you! - Irene

March 11, 2023

I would recommend spocket because it’s one of the many apps on Shopify I trust. And anyone that uses spocket will be happy with service

GoodsGadgets&Gifts
United States
5 months using the app
Spocket replied March 12, 2023

That's awesome! We thank you all for your support and trust. We are delighted to know that you are happy! We appreciate your recommendation, GoodsGadgets&Gifts! Happy Spocket-ing! - Irene

July 12, 2020

Very easy to use and it helped me a lot to start my business and it made the drop shipping easy and fast

HAMBOUKA
United Arab Emirates
5 months using the app
Spocket replied July 12, 2020

Spocket is the best tool to use when starting your drop shipping business because if is easy to use and we make sure to provide excellent service. Thanks for choosing our platform!