Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its seamless integration with major e-commerce systems, user-friendly interface, and excellent supplier vetting. They appreciate the broad selection of high-quality products and the ability to filter products from U.S. and EU suppliers, which significantly reduces shipping times. The platform's customer service is praised for its responsiveness and effectiveness. Additional features such as real-time inventory, automatic order processing, and the ability to order samples are also appreciated.

Edited March 15, 2020

So far I love the products that are available. I hope they add more sustainable clothing options. However, I'd give them 5 stars, but still haven't received an email from them in response to the one I sent them days ago. I will update my review and change the rating once I've heard from them.

UPDATE:
If you are on the free setting with this app and you need help, head to settings and the chat window is open. I was able to see if my email was received and what not. Their customer service is very fast and helpful. I'm very happy with them!

vertconscious
Canada
5 months using the app
Spocket replied March 17, 2020

We deeply apologize for the long wait but seeing that your inquiry had been rectified today, we are just glad that everything is all good now. We'll do our best to respond more efficiently to all your inquiries. Thank you for the patience and understanding!

Edited March 22, 2023

I was in bad shape. However, the support team with Jab went above and beyond for me! I will push to recommend Spocket services. I will be working with Spocket forever!

Precious Wear and Accessories
United States
5 months using the app
Spocket replied March 10, 2023

Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Erwin and Robbie, Spocket support rockstars! - Irene

March 17, 2023

New as heck to this the lady I spoke to was very helpful with my technical issues. I only hope my future experiences are as positive

Spectrum Mens Fashion
Australia
5 months using the app
Spocket replied March 22, 2023

Thanks for your awesome feedback! Rest assured that every customer success specialist from Spocket is a rockstar! Feel free to reach out to us if you need assistance. Have a lovely day! - Irene

May 23, 2022

I have used Spocket for a very long time and it is the best app on Shopify to source and pick products from. However sometimes it is hard to get a positive return due to the items not being cheap, but who wants cheap items and unsatisfactory customer experiences. So, all hand in hand this is the number one app you need to use for your drop shipping business. Whatever you do make sure you are picking a great drop shipping company like Spocket as your delivery speed and high-quality products are depending on you picking a great company and having tons of sales.

Carma's Boutique LLC
United States
5 months using the app
Spocket replied May 23, 2022

Thanks for your feedback! It gives us much pleasure to know that you love the app and our products Rest assured that we'll do our best to get more products that can help you get more positive returns. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin

March 12, 2023

Very easy to use. I'm still new to all this and I'm receiving emails every day asking me if everything is good. Thanks for checking on me!!

The Precious Roses
United States
5 months using the app
Spocket replied March 12, 2023

Thank you so much for leaving a review. We not only support but also look after our retailers, demonstrating our dedication to your success. We'll always be there for you! - Irene

March 11, 2023

I would recommend spocket because it’s one of the many apps on Shopify I trust. And anyone that uses spocket will be happy with service

GoodsGadgets&Gifts
United States
5 months using the app
Spocket replied March 12, 2023

That's awesome! We thank you all for your support and trust. We are delighted to know that you are happy! We appreciate your recommendation, GoodsGadgets&Gifts! Happy Spocket-ing! - Irene

February 27, 2023

Awesome shipping times and great product selection cant wait to get my first sale
Thanks for all your help

Kearns Electronics
United States
5 months using the app
Spocket replied February 27, 2023

We understand that fast shipping time is critical in any dropshipping business. You can count on us to add more suppliers and awesome products for you to sell! We have your back! - Irene

May 6, 2023

super app and not hard to use
every things was very good
the help centre work very well
alot of god things there

wateen store
Israel
5 months using the app
Spocket replied May 6, 2023

We always strive to innovate and provide you with the best service possible. Thank you so much for sharing your Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

March 16, 2020

I used the Spocket app to increase the product selection in my online store. It did not disappoint! The product offerings on Spocket are from various suppliers and provides great options from US-based suppliers.

Anchored Goods Co.
United States
5 months using the app
Spocket replied March 20, 2020

We are happy to hear that we are able to provide what you need. Thank you for joining us here in Spocket!

December 13, 2022

I love this app! Very easy to add products to my store. I recommend this app to anybody new to dropshipping.

Sympathy For Babies
United States
5 months using the app
Spocket replied December 13, 2022

Hi there! Thanks for the awesome review and for loving the Spocket app. This app is indeed easy to use and adds products to the Shopify store. We are happy if you can recommend us. Feel free to reach out to us whenever you need assistance! - Erwin