Reviews (6,571)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

September 17, 2022

I'm a beginner with spocket and am surprised about the wonderful service they offer! Abby was so patient, took her time to explain me and help. She was calm and very professional! I truly recommend this application!

S O F O N I S B E
Belgium
10 months using the app
Spocket replied September 19, 2022

Perfect! We appreciate your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Abby, who we know will be delighted to read your comment. Have a great day! - Erwin

June 10, 2022

The customer service is very helpful and fast. The app is very easy to use.
Thank you to Russel for answered all my questions.

Papiro Wood Flower Designs
United States
10 months using the app
Spocket replied June 13, 2022

Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Russel. - Erwin

Edited July 21, 2020

Easy to use app.just started using it but so far its good to have app.lots of products to choose from.

Shonall International
United States
10 months using the app
Spocket replied July 22, 2020

Thanks! Welcome to Spocket! We hope you find your experience with us to be awesome. Reach out to us anytime you need help!

August 11, 2021

Product ship to the US way faster than any other drop shipper! Definitely recommend. They are very inexpensive to use

Trendi Laci
United States
10 months using the app
Spocket replied August 11, 2021

That's because most of our suppliers have warehouses all around the US so they ship faster! We also make sure to keep our plans affordable to maximize value! Thanks for recommending Spocket! -John

June 16, 2023

So, I have not a long experience using Spocket, just started month ago. But I like it and find out it useful for me.

WellTech
Kazakhstan
10 months using the app
Spocket replied June 17, 2023

Thanks for your feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

March 5, 2020

an amazing app so far love the part that is super fast shipping thank you very much will be working with you guys for a while

ALL OUT 360
United States
10 months using the app
Spocket replied March 11, 2020

We are thrilled to have you join our Spocket family!

March 1, 2022

I am loving this app so far. I had some technical difficulties and Vash reached out to help me. My issues were resolved quickly with friendly assistance and support. I highly recommend!

Blue Seraphine
United States
10 months using the app
Spocket replied March 1, 2022

Thank you so much for the recommendation and the kind words! Rest assured we are working hard towards the continuous improvement of the platform. Please do not hesitate to reach out if you should need anything! - AJ

Edited February 10, 2023

Was working with Prinz to figure out creating a note for my customers on an invoice. He was very knowledgeable and helped me figure out the issue. He stayed on the chat until the issue was solved.

The Merchandise Planet
United States
10 months using the app
Spocket replied January 2, 2023

That's exciting to hear! It is great to know you like our products. Our customer support team is definitely always available if you need assistance! Have an awesome day! - Erwin

January 3, 2022

Amazing and responsive customer support! Proactive follow ups assured that I always got an answer within a few days. Thanks to Prinz, Spencer, Russel, and everybody else in the Spocket team for being awesome.

Pomobuddy
Hong Kong SAR
10 months using the app
Spocket replied January 4, 2022

We take great pride with the level of service that our support provides! We believe that excellent customer service translates to good service. Thanks for trusting team Spocket! -John

October 6, 2022

Great app. Was able to find good quality products for my niche. They also have a link to suppliers that i think is great.

aspotformen.com
United States
10 months using the app
Spocket replied October 6, 2022

Thanks for your feedback! We are glad to hear that you are using Spocket app on your Shopify store for quality products. Rest assured that we are bringing in more suppliers you can choose from! We are available 24 hours if you need help. - Erwin