Reviews (6,268)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.

December 28, 2022

I had account issues resetting a password. Lorena and Vash were fantastic in helping this fool through the situation.

Flannagan's Emporium
Australia
4 months using the app
Spocket replied December 29, 2022

Thanks for your feedback! We are happy to know that Lorena and Vash were able to provide you with an awesome service today and that everything was taken care of. Feel free to reach out to us again if you need help! - Erwin

April 7, 2023

Very poor customer support, after my client subscribed to theeir plan, I add products to import list and I was unable to find it for three days now, the most tragedy aspect of it I can't contact their support, there's no room to contact support. Bad experience.

My Store
United States
5 months using the app
Spocket replied April 13, 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us anytime. Thank you for giving us a chance and we wish you all the best! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 22, 2020

This app has been amazing. Great support when i have needed it. Lots of great information sent to guide me through the processes as its all new to me.
Would highly recommend them as its been an easy process and guide to setting up for my first sale.

That’s a Lil Bit Cute
Australia
6 days using the app
Spocket replied August 23, 2020

Your recommendation is very much appreciated. We're happy to be amazing for you because you deserve it! Thank you for choosing Spocket!

December 16, 2018

Don't Used This App,I am Created 1 Star Do Not Refund Your Any Plan Money
And Don't Safe Your Dropshipping Business West Your Money And West Your Time All Product In Aliexpress Here In Spocket Only For Change Name And Product Details 0 Star Reply With My Company Growbmall.com

GrowbMall
United States
5 months using the app
July 31, 2023

Spocket is the best supplier app on Shopify, everyone should consider using it. They have a wide variety of products and an easy to use interface.

Nativa
Germany
6 days using the app
Spocket replied August 2, 2023

Lovely! Thank you for your feedback! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 21, 2020

Very good app with lots of potential if used correctly , yet to see if the while process works as well as it seem, however its all very promising indeed.

Tilly Pom Home Decor
United Kingdom
6 days using the app
Spocket replied July 21, 2020

You are absolutely right! The potential of Spocket when used correctly can even change one persons life as it did for many others! This realization will lead to something great. We wish you would continue to forge ahead! Thanks for choosing Spocket!

February 20, 2021

App is great and i think it is very easy to use. It works well, shipping rates and sizes uploading to store is very convenient for the process. thank you for your help.

21 Alchemy
United States
6 days using the app
Spocket replied February 20, 2021

You're welcome! We're happy you are enjoying the many benefits of using Spocket. Thank you for choosing our services!

August 20, 2020

I love the product selection and helps with great shipping as well. Prices very are competitive. Its an amazings app

A.A.O'z
United States
6 days using the app
Spocket replied August 22, 2020

Awesome! Happy to know you are liking our selections! Shipping is indeed one of the best features of Spocket together with competitive prices. Thank you for choosing Spocket! Stay amazing!

June 7, 2020

Мне очень нравится это приложение. Хотя я только что начала с ним работать и возможно еще не знаю всех нюансов.

silkbodypro
Russia
6 days using the app
Spocket replied June 7, 2020

Спасибо, что попробовали нас! Мы надеемся, что у вас большой опыт использования нашего приложения. Если у вас есть какие-либо вопросы или проблемы, не стесняйтесь обращаться к нам по адресу support@spocket.co, и мы с радостью поможем вам!

Thanks for trying us out! We hope you have a great experience using our app. In case you have any questions or concerns, feel free to reach out to us at support@spocket.co and we'll gladly assist you!

February 17, 2018

It's great , it's allowed me to venture into a new busniess opportunities with ease and promise.

Ec Express Shop
Canada
4 months using the app