Reviews (6,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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The app makes it easy to add new quality products. My only suggestion would be to add order progress section or notification on the order page
Thank you for your suggestion! You are actually automatically updated and notified via the My Orders page and via your email regarding any updates for every order but we are in fact working on a similar feature upgrade and we will soon be applying these on our future updates! You can definitely look out for it! Thank you for choosing Spocket!
So far it's very straightforward and easy to use to add and remove will like to see how well it turns out in the future
Perfect! Spocket is one of the apps you can use easily to add products with a click. Aside from that, our 24/7 customer support team is always here to help so don't hesitate to reach out! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
very easy to use! loving it so far. Looking forward to seeing how the products sell on this new store!
Great! We're happy you are loving your experience so far. Looking forward to those sales! Don't hesitate to reach out to us at support@spocket.co if you need any help. Thank you for using Spocket!
Great Experience with this app. I find many supplier that offers me great service. and theirs product Quality is absolutely Fine
Hi Ease cart! Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers soon! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Chatted with Leah, she answered all of my questions perfectly! Now i understand how the system works and i am confident with my new online store! Thanks Leah!
Hi there! We are so happy to hear that Leah was able to provide you with the assistance you need. Feel free to reach out to us if you need help again in the future. Have a lovely day! - Erwin
Mi piace molto, aiuta a trovare i prodotti in maniera rapida e veloce, inoltre dalla dashboard è possibile aggiungerli direttamente alla collezione desiderata. Davvero fantastica!
Grazie per il buon feedback! Sono contento che ti sia piaciuta la nostra dashboard. È davvero molto facile da usare e aggiungi prodotti al tuo negozio! Ti ringraziamo per aver utilizzato Spocket!
Thank you for the good feedback! Glad you liked our dashboard. Its very easy to use indeed and add products to your store! We appreciate you using Spocket!
I have 2 major complaints. (1) Customer service can't do anything to actually help or give any real answers to any questions, other than some generic form response. I emailed about a very specific issue I was having that should have been simple to address but instead of an answer, I was told "we can give you free service for 3 months". That's nice, and I appreciate it, but I would like my issue resolved. (2) There is no way for the store owner to contact the suppliers, no way to know how reliable the suppliers are, no way to know the quality of their products, and no way to know if they plan on continually supplying products or if they're only in business to empty out inventory. I have spent MONTHS building my store, painstakingly editing poorly written descriptions, ordering samples of products with high inventory, updating photographs, filming videos, etc., only to have products and suppliers disappearing left and right. All of my hard work, time, and money is being wasted because it is impossible to communicate with suppliers. There needs to be a line of communication between the store owner and the supplier so a relationship can be formed. Store owners need to be able to write reviews on suppliers and their products to keep them honest. Currently there is only a star rating based on supplier shipping times and no way for store owners to provide their own rating on suppliers or products. I spent weeks, not to mention hundreds of dollars, building advertising campaigns around products I purchased, filmed videos for, and photographed that have vanished with no explanation or warning. This is not okay! My store isn't live yet, but what will happen when I am live and the products I am advertising to draw in customers don't exist on my store? I'm the one who ends up looking bad. Please, fix this major gap and hold suppliers accountable for their business practices and allow store owners to form relationships with them. Please explain to these suppliers that they cannot charge retail prices to wholesalers. And please give customer service real information so they can actually help people.
We understand the circumstances and we appreciate that you have been very understanding with us given the current situations that you are experiencing with some of the suppliers and orders that you have. Rest assured that we will continue to work with you to resolve these issues and sort everything out for you. Thank you for the patience that you have extended to us so far! We'll make sure to keep in touch with you to make sure to work on all these points you have raised with us. Please feel free to always message us at support@spocket.co and we'll make sure to assist you the best we can.
Goed
Hallo! Bedankt dat u de tijd heeft genomen om uw feedback met Spocket te delen. Wij waarderen uw inbreng en moedigen u aan ons meer informatie te geven over uw ervaring met ons. Neem gerust 24/7 contact met ons op via ons chatkanaal of stuur ons een e-mail op support@spocket.co - Abby
This app is amazing, happy customer
This app is amazing, happy customer
It's too expensive, but I like that these items are not from China as you can select locally. This helps local businesses and trust in your community.
Thanks for your feedback! We do our best to always provide you with the best prices possible and we will continue to improve in future updates! Glad to know you like the products! We're happy to help however we can!