Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

Edited June 14, 2020

I'm just getting started but so far I like it.. I just wishbit had more summer style Sandals and clothes like some cute two pieces and body con dresses

5Starz
United States
10 days using the app
Spocket replied June 13, 2020

Glad you are liking our app so far! You can be sure that our on boarding team is working hard to add more suppliers for sandals and clothes! We hope you have a great experience using Spocket! Thank you!

July 11, 2023

Having problem import items from Aliexpress. Pushing to upgrade plan for "better one". Common, let me try and I'll make some decision.

Gene's store
United States
9 months using the app
Spocket replied July 14, 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail

Edited April 19, 2020

I really liked how easy it was to setup. Had a lot of products to choose from. will wait to see how sales go.

3411 Premium Gadgets
United States
10 days using the app
Spocket replied April 21, 2020

Hi 3411 Premium Gadgets,

Thanks for the feedback!

We are happy that you found your initial experience with Spocket to be easy. At Spocket, we know how important it is to have many high-quality products to choose from, which is why we are on boarding new suppliers DAILY!

If you have any questions about how to get your first few sales, please reach out to our support team and they would be happy to share some helpful resources with you. We are always here to help!

Thanks,
Team Spocket

February 4, 2021

great products at reasonable prices! the only complaint is that the dog food for my website is pretty pricey! I hope sometime in the near future they will lower these prices!

Leo's Dog Store
United States
6 months using the app
Spocket replied February 6, 2021

Great! While its still entirely up to you to set prices on your website, you can rest assured that our suppliers make sure that the prices are competitive as per current market conditions. Please reach out to us at suppot@spocket.co and we'll gladly assist you find more products for your store and assist however we can. Thank you!

Edited May 27, 2023

Just starting out.... Pretty smooth so far.... More on it later... can't say much more than that.. later... Still in the beginning stages but I got to say that getting merch to my store can't get any easier or smoother.

Dunker Electronics
United States
6 months using the app
Spocket replied March 22, 2023

We really appreciate you taking the time to share your experience with us, and we agree, Spocket is easy to navigate. Feel free to reach out to us if you need assistance and we'll be happy to assist you! - Irene

May 19, 2023

helpful .. easy to use .. and nice interface
as an extension in shopify it gives me the best experience

Pet et Moi
United Kingdom
6 months using the app
Spocket replied May 20, 2023

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, and we’re delighted that you found our product user-friendly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

February 28, 2021

Very expensive products, with shipping times that aren't what they show (sometimes more than 30 days). Suppliers are liars and they make you waste time, money and customers. But the worst thing is that you are not protected by this "company" even if you pay their most expensive plan, they always win and they never take responsability from the bad service of their suppliers... don't recommend it if u wanna be succesful... try others like eprolo, sourcinbox or cjdropshipping, I've never have problems with them, they have rasonable prices, and don't steal your money making you pay for a suscription to access products that are always out of stock

Manntara
Peru
8 months using the app
Spocket replied February 28, 2021

Thank you for sharing your feedback! We're sad to hear about your experience. We are very strict when it comes to what our suppliers declare which is why if a supplier fails to deliver within their specified timeline, your orders would automatically be valid for a refund. Also, we make sure to remind them to always restock their products or they might get deactivated from our platform. Rest assured that we do not tolerate them at all! We would be more than happy to rectify any concerns you may have and make sure they are resolved immediately. We'll have one of our account managers reach out to you directly to assist you. Thank you for your kind understanding and patience!

June 28, 2020

Wish the try Pro for free option worked... I would have used it. I’ll go with what I’ve got now. Maybe upgrade later.

SistarSprkls
United States
6 months using the app
Spocket replied June 29, 2020

Thanks for checking us out! You can actually upgrade to any plan while still on the free trial so you can try them all out to figure out the best plan that fits your needs. We hope to be drop shipping with you soon! Thanks for the review.

August 6, 2019

Low quality products, low quality images, and silent upgrades are waiting for you in the corner when the trial ends. If you are trying to build a serious store, this place is not for you.

ARTIFICIAL INTELLIGENCE GEAR
United States
8 months using the app
Spocket replied August 8, 2019

We sincerely apologize if you felt that Spocket did not live up to your expectation. Regarding your concerns, for the upgrades, we want to assure you that we don’t change anything on our customer’s account unless they explicitly request this from us. We’d love to address the images and the products that you’re referring to so if you could let us know of these, we would greatly appreciate it as we always aim to improve our services for our customers. You can reach out to us at support@spocket.co and we’ll find a way to get this sorted out to better your experience.

February 5, 2020

I like the app but the product costs are high compared to other sites
Costs need to go down.Thank you

MY CROWN LLC
United States
9 months using the app